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Customer reviews

Rating 4.6 out of 5 stars with 2195 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,195 reviews
  • Rated 5 out of 5 stars

    Unbelievable job!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an amazing job!! Sounds great, looks professional, did wverything i asked, hook up 1 amp and used parts i provided for everything. And set me up incase i wanted to add a second amp later. Over all i am really pleased, way better then when i had it done at cartoys on a different vehicle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very friendly, he also did a good job, I just would have liked the cables to be inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Subwoofer and Amp install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly. I had no clue how to do this myself and they were happy to help! The installation was impressively clean, there are no loose or revealed wires In sight, and they tuned the sub for me. Great service, I am a happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Hi End car audio install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon and his coworker did a phenomenal job on the installation of my car audio. Couldn't be happier! Pioneer Double Din DVD, Serius Satellite, 4qty Pioneer TS-Z65CH 6.5 inch separate components, 1 Fosgate 800 watt RMS Amp for the 6.5'' appropriately tuned, 0 gauge power amp wire kit, 3 sets of RCA's - I had 2 JL subs with 2 x 800 watt RMS Fosgate amps already wired and ready with a 10 farad fosgate capacitor and distribution blocks. I've been doing car audio for 20+ years. Couldn't have done a better job myself. I highly commend them for both quality and price! 5 stars isn't enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gets it done right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service great technicians very knowledgeable and very nice team 10/10 would have them work on any car of mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The car audio team in BG,KY store is hands down beyond question customer friendly and results oriented. Amazing job on the installs and doing a bit extra if time slot allows. And went beyond on ensuring customer satisfaction. The install was flawless on their end, but the added power of the entire system they did all interior speakers,head unit,amp and subs caused a few issues since manufacturers don't blame on cars shaking as much as my system did they helped trouble shoot and fix everything even though it wasn't really their fault(A airbag harness sensor wasn't made to handle the subs shaking it so tripped a check system light so they helped figure it out and fix so annoying lights wouldn't show up). I can't vouch for every best buy but don't let a few negative reviews make you run away because some teams are doing it just because they love working with the stuff. I'd gladly show up to show off this best buy audio team work if anyone was worried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2019 Nissan XD amp/LC2ipro install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was very clean on my 2019 Nissan Titan XD for a Kicker 800.1 amp and Audio Control LC2i pro. Tech answered all my questions and tune was excellent for my Skar audio 10" custom box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Single Sub Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in to have a single sub installed. Could’ve done it myself but honestly don’t have time. Tech was honest & answered any questions I had. They let me bring my own sub & wiring harness. Sub sounds beautiful. The warranty is amazing. Would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my head unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold me the wrong product but found the compatible head unit. Gave slight discount for inconvenience. But definitely got it installed fast and ran through the details of use so I could understand it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alpine subwoofer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon was excellent, he mounted it right where I wanted it without drilling any holes through the body panel. Looks great! Oh yeah it sounds great too…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks & sounds great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded expectations with this professional installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a mono amp, 4 channel amp, and an LC7i installed by Kyle and Sam at the Madison Heights location the other day. They did a fantastic job with the cable management and routing and made everything as "factory-looking" as possible. There was no panel alignment issued or any type of rattling coming from the A and B pillars (which I've had issues in the past with installs at places like Car Toys).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my subwoofer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a pretty good job no problems with it so far pretty clean. But they did not use caps for the ends of the power wires that go into the amp, they just stuck in the bare wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect install at BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My techs at BB Monroeville Pa were top notch in skill and knowledge delivering me an incredible sound system in my car. Thanks Geek Sqyad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound System Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed amp, and dash cam. Completed faster than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2021 Toyota Camry XSE Amplifier Installation!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The car audio installer did a great job and the amplifier and subwoofers sound very good. I brought my own equipment and wiring. The 12 volt positive wire was routed around the firewall's rubber boot with extra wiring protection and my approval. I may upgrade my cheap LOC converter to an LC2I converter to increase the input voltage for better amplifier output efficiency. Thank You for the Install Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio casing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was suggested this brand for my 2005 s60 Volvo jvc radio. It’s very clean looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moore OK, store install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys in Moore, OK are top, great job, clean , professional, and know their stuff, sounds and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t know what I was missing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad Alfredo and will talked me into it!!! System is awesome and they know what they are doing!!!! Thanx guys!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a touch screen radio, 4 speakers, and a back up camera installed in my Suburban. They did a great job, answered any questions I had, finished the job early and showed me how to operate the radio. I would recommend them. Robert Prichard and the rest of the team were awesome.

    I would recommend this to a friend
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