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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3353 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 3 Showing 41-60 of 2,858 reviews
  • Rated 5 out of 5 stars

    Lap top issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks are awesome totally fixed my issues I would totally recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allways get Protection plan on high priced purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respectful staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff member was pleasant and explained everything I needed to know, and was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy with the purchase of sound bar. Suggest that you purchase if buying electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a must for all electronics. They are extremely helpful and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing warranty service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a few devices that were defective but they took care of every situation i had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This prouduct was absolutely amazing couldnt ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is still new. Haven't had to use it yet and hope I won't but it is there if I need it. Got the TV at a hundred dollars off so put that savings of that toward the purchase price just in case. It looks as if it covers most anything and will come to the house to service if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy membership is the only way I shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy membership is the only way I shop. Member discounts Prices, Unlimited Geek Squad which definitely adds to my mental security not to mention the tree 24 month protection plans with all purchases!! In this case I actuall bought the 48 month protection plan because of the money I saved due to having a Membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HLR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like a piece of mind, it gives you added protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the GEEK SQUAD protection plan to add piece of mind just in case my Bose sound bar goes down. Having the protection plan literally costs pennies per day and they'll replace it if it can't be fixed. That's what I call piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were patient and explained everything to me. Their services were just amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use this so I don’t know if it’s any good or the value of the service. I guess I was sold on the benefit of having it as opposed to not having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like the sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up sounds very good, great small size. Various ways to output music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love subwoofer, Nice and clear voice, comes with mounting clip,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service excellent help with my items I have purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having for peace of mond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free protection and reliable to service or replace anything g defective.Always friendly fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent for the price of the surround sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get on the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are the technology soldiers i needed. I know absolutely nothing about technology and they are my ultimate go to guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal well worth having wouldn’t purchase without

    I would recommend this to a friend