Customer Ratings & Reviews

Geek squad mounted the unit to the rack they instralled - good job. Next they integrated an Anthem A/V unit to the TV + sub woofer + mid channel sound bar. This was a difficult set up for them and frankly I would still be doing it myself pullimng hair out as I go. They worked through 95% of the set up, I have a factory guy coming to cmplete the technical details.

The AV was quickly and very professionally installed without a hitch. It is such a joy to experience the quality provided by this product and the lack of hassle during installation. I personally appreciate the friendly interaction with the tech who carefully provided in depth instruction on the directions needed.

Damani Kamara is the Bom~Diggity!!! He was extremely professional, knowledgeable, courteous, patient & kind.

My Best Buy geek was great. Fixed everything and answered all of my questions.

Very please with the service and care provided by the Geek Squad. Michael Curren went out of his way to make sure everything was set up properly. We were very pleased and appreciative of his service.

These guys were GREAT. Receivers now a days you need to be a technical wizard. I"ve been playing with stereos since I was 12 and couldn't"t figure this out. Had to hook up to a TV to do everything. My stereo is for music only and not a TV remotely nearby. They came in got me all hooked up and sounding amazing and complimenting the rest of my equipment for the amazing sound. Thanks guys........LOVING IT!!!!!!!

The agents were skilled professionals who knew how to extract great sound in a small system. They went the extra mile to provide sound quality.

The Geek Squad did a great job adding my receiver to the home network and showing me how to use it so I could take advantage of all the features.

The agents installed equipment with no mess and explained the operation in detail.

Kevin McCarthy, the Geek Squad Agent, quickly reprogrammed my Denon A/V receiver to work with a Harmony Remote. It's been several weeks now and everything works perfectly. He also connected my new Definitive Technology 5.1 surround sound system speakers to the Denon A/V Receive, and then balanced them for optimum performance in my space. Great sound for music and movies. The work was done quickly and most important right.

MY WIFE WAS ACTUALLY HOME WHEN THEY INSTALLED EVERYTHING. SHE WAS VERY HAPPY WITH THIER PROFESSIONALISM AND THEY COMPLETLY CLEANED UP AFTER THEMSELEVES AND EXPLAINED EVERYTHING ON HOW TO USE! THANK YALL FOR MAKING MY WIFE HAPPY!!

As always we received excellent service! The team was able to very patiently help my husband who hates technology!!!

THE GUYS WERE GREAT AND ON TIME.. VERY KNOWLEDGABLE.....!!

Juan from the Kissimmee store was our tech and went above and beyond. He had to do a major set up(rewire 6 speakers, set up and connect a TV, DVD player,CD player and set up a new Logitech Harmony Elite remote) that I knew would take hours. We were his last stop and the at home consultant only gave him an hour. Needless to say, it took much longer, He was never stressed or rushed and did a wonderful job. We were very happy with the result.

I have moved and wired my stereo components at least a dozen times. However, at the time of this service my arm was in a cast and I required help in the set-up of them in a new home. The help I received from the Geek Squad was just what the doctor ordered. I was listening to all of my favorite tunes via cassette tape, turntable, and CD in no time.

He was very knowledgeable and professional also very friendly I would recommend

The agents installed a new receiver for my surround sound system. They did a wonderful job, & got our remote to work again! Thanks a lot!

Excellent service. Very knowledgeable. They could answer all of my questions.

The geek squad installed and set up a 65" 4k tv and a 4k AVR Receiver and did an excellent job. However this time it wasn't the geek squad it was contractors. We had not received our new receiver and they didn't bring one so the order was cancelled. I set it up myself. I would specify Best Buy geek squad if possible. I am reviewing the job the Geek Squad did previously.

Geek Squad tried to resolve an issue I was having with this new receiver about not being able to get sound from the TV to the new receiver eventually determining the new receiver was defective.