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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2768 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,768 reviews
  • Rated 5 out of 5 stars

    Geek squad (Ed) super installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job. I used to set up stereos and hi fi by myself but the complexity has surpassed my abilities. They connected by new Marantz AVR to my TV, to my new KEF speakers, balanced it all and we couldn't have been more plead with the result

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and was very thorough. He was right on time and respectful of our home as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TimS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with the service and care provided by the Geek Squad. Michael Curren went out of his way to make sure everything was set up properly. We were very pleased and appreciative of his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dillian with geek squad did an amazon job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dillian from geek squad did a great job setting up my Sony surround sound system. He connected it to my tv and set it up to work from my tv remote control so when I turned on tv the receiver also came on and also the volume works from the tv remote control. He also took time to explain everything to me and made sure I understood how to work everything before leaving. He also gave me his cell number in case I had any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad did a great job installing the system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new receiver is doing the job, and just added a dvd to it today.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT JOB!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent knew exactly what to do. He was polite, and made sure everything worked as it was supposed to!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeable installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable installation, friendly service and tested before leaving

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    SOUND SYSTEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD QUALITY FOR THE PRICE EXCELLANT INSTALLTION BY YOU TECHS

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad set up TV/Stereo system professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad made a timely visit before Christmas, very professional & informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my issue, saving me from a expensive TVrepair. Fast, courteous, and knowledgeable guys. Have a HDMI problem with my TV and he came up with a workaround, saving me hundreds of dollars. I have also, used Geek Squad to install ceiling speakers and they did a great job with that. Thanks guys! Your the best!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    TV installs and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of two tv's and hook up of stereo system and whole house speaker system went smoothly. Very knowledgeable and patient techs.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed our AV system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went above and beyond to assist us with our AV needs he was professional knowledgeable and above all patient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ensure equipment compatible

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected projector via Firestick to AV Receiver. Point to note: confirm standard of AV Receiver & Firestick. Despite equipment being 4K capable AV Receiver was not. All good at the end of the day. Commendations to Shanna.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Aaron Gray and install crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron Gray and crew were on the top of their game when they installed my 7.2 channel sound system. He was meticulous with his connections and routine installment of my speakers throughout the house and on the patio. When it came to connecting to Alexa, Aaron explained all the connections and helped me connect to Alexa. He explained everything beautifully and left his number in case of any problems. On a basis of 1-10, I give Aaron and his crew an easy 10 (10 being excellent). What an invaluable asset to the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and thorough installation. Receiver has proven its worth.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Using Geek Squad For New TV and Component Setups

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Geek Squad to set up our Samsung TV and Pioneer Elite Receiver. They are very efficient and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VERY worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Total Tech member this was FREE to me. The guys who came buy were nice. Things did take a little longer than they planned...they did take some shortcuts, but this service is very worth it. At one point they didn't solve my situation as promised. Wires were exposed and looked ugly. I have to call the store a couple times, BUT ultimately they came back and fixed everything. Very worth it. My only comment, if you are not 100% happy, let them know.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installation was worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use. Fully programmable. Geek Squad was quick and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    John and lois

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied,with removal from wall and reinstalled new one without any problem.Patient with for all our Questions about the addition work to be install Two cable boxes and one Router. Required addition information from Verizon net work. His presents Kept me in a comfortable state of mind.. Sam and Norm showed a good team of working together> and knowing there tech skill. after installation was complete most. Careful instructions on how to. showing us the proper us of the Control remote

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and installation. Technician was very knowledgeable and helpful with product questions.

    I would recommend this to a friend
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