Customer Ratings & Reviews

The agent reset my whole system which had been knocked out by an electrical spike even though I have a Panamax MR5100 surge protector. He was very friendly and made the reboot painless.

Chad and one other person came and hooked up our TV system in Athol Baptist church and they did a marvelous job. I thank them so much. They were very helpful and did a wonderful job. Everything works fine.

The performance of the guys was well done appreciating

I wish I remembered the name of our TV installer. He was quick and complete. He explained how to work the TV and set up our streaming services for us. He was so polite. We’ve had no issues!

Hayden was very knowledgeable and did a great job!! Pleasant to work with i would say he is an asset to your company. Very pleased

Highly recommend Geek Squad for home theatre installations. We purchased a home theatre unit. I’m pretty knowledgeable about media installations but this one as over my head. Kyle, our installer, had it installed and configured within 45 minutes.

Exceptional In-Home Theatre Services offered by Round Rock and Georgetown Best Buy Geek Squads. Very smart professional people. Please recognize and reward the Texas Best Buy Geek Squads. Thank You.

Great job! I really appreciate their professionalism and dedication. I appreciate you guys and I will use this service again.

The Geek Squad showed up early because of a cancellation. Thankfully, I was ready for them. They listened to my concerns, answered my questions, and were very patient with me. They worked quickly and cleaned up afterwards. I always choose to have the Greek Squad.

Quick, efficient setup. Neat and clean job. We are well pleased.

Nice professional job. All cords neat and out of the way.. Very nice tech took time to explain how everything worked with my new set up and how it was different. I'm not a techie person so he was very patient

My DVD player was not working properly and would not show a picture on the TV screen. I recently added a new router and thought that it might have been the problem. After numerous failed attempts to get the DVD to work, I then decided to call the professional Geek Squad. He was there about 10 minutes and told me it was set up ok, but I needed a new DVD Player. I was surprised because it was only 4 years old. I did get a new one and I’m up and running. Thanks to the Greek Squad.

Connected old receiver with new TV. Ran out of time to complete everything

From start to finish the geek squad and Will especially, who was the member of the geek squad who came to my house, were nothing but as professional as they could be! Will really worked so tirelessly hard to make my stereo wa just right! He made sure it was installed right and went way out of his way to make sure I knew how to operate everything. He was polite and very courteous to me. But basically the man worked hard to solve any problems that came his way. Then he made sure that I knew if I had any issues at all that I was to get ahold of him and he would immediately correct or help me if I didn’t understand something. I mean, what more can you ask of someone or the company the representative? I don’t know what Best Buy is paying the man but Will deserves a big raise because he did them and Best Buy a heck of a representation! I will never forget this absolutely wonderful experience and I will absolutely tell people to go through Best Buy and the geek squad for all your tech jobs!! Thank you Best Buy and thank geek squad for having people like will on your team!!!!

Called in advance to confirm time. Arrived and installed TV in less than an hour, despite changes necessary because of TV size (had extra wall mounts available in truck). No mess, cleaned up themselves and very professional throughout.

The A/V receiver & amplifier is an excellent piece of audio equipment to go with the TV. It is installed in our outdoor kitchen. We use it to listen to baseball & football games, & to listen to music.

The Add On AV receiver/processor setup was done efficiently and quickly. love the reception

My Best Buy geek was great. Fixed everything and answered all of my questions.

Installed and explained well. Very knowledgeable and polite.

Oh my!!!! Just outstanding!!! The knowledge and experience of the technicians Derek and Nick was amazing. They were very helpful and even assisted me in other areas I needed a better understanding on. Great Job!!!!