Customer Ratings & Reviews

Excellent people to work with. Resolved all my issues.

Tech was patient and explained everything. Amazjng sound now

They did a good job hooking up everything and made sure they all work.

Dan did an excellent job both installing, and ensuring we were totally comfortable operating systems. Extremely professional and knowledgeable! Outstanding customer service!!!

My install technician Ethan was amazing. His knowledge about my new Denon AVR-X4800H was amazing. He solved the streaming as well as cable box lip syncing. He eliminated many no longer needed audio cables based on the features of this receiver. His expertise and dedication to detail were greatly appreciated. Best Buy is fortunate to have such a knowledgeable person on the Geek Squad install team.

Geek Squad provided excellent installation advice & knowledge. Ed and Sammy were especially helpful and are a credit to the company. I will continue to use BestBuy for all of my appliance and electronic needs.

Tyler and Thomas were very helpful in setting up the TV and the A/V amp for the different areas of the house. They obviously get to play with a lot of stereo receivers and the associated remotes. Once they got everything setup they showed us how to operate everything ( a big plus).

What can I say about Geek Squad that is not already known they are a much worthy service and worth every penny for what is covered it is a no hassle type of coverage for whatever it is your purchase.. I would not walk out of the store without adding this to any of my products. Every year I religeously renew my total tech support agreement and take full advantage of the many benefits Best Buy offers. I'm at 7 years straight and counting ;-)

The guy hooked up my new receiver and showed us how to use it he was helpful and pleasant

They were just great. Patient, polite, professional. Even called me back (within hours) with an answer to a question that they’d had to research. Price was reasonable. Thanks a lot.

Excellent service they knew what they were doing. I asked questions and they fixed the problem.

The Geek Squad Technicians are all so knowledgeable and helpful. We have a complicated system and they always are able to coordinate all the piece of our system.

As usual the technician went above and beyond. They caked and double checked everything.

Their work is perfection, so efficient, and neat! Our televisions are completely wireless and float on the walls, all 4 of them. Best service ever, highly recommend!

The agents installed my new receiver in a professional manner. Both agents were technically knowledgeable and friendly.

Andree was excellent, very courteous, listened attentively and resolved my TV and receiver install. A credit to the Geek Squad Guillermo, who set up the install was also very helpful and followed up to make sure we resolved our issues.

The Geek Squad hooked everything up and it's working perfectly. My old receiver was not working and I had been without my surround sound for quite some time, I'm back to normal thanks to the Geek Squad.

An outstanding job was done by the agents that came out and installed our system. Everything was done quickly and cleanly. could not have been more professional and knowledgeable.

Set up / programming assistance after installation by owner.

Daniel was the consummate professional. Set up my Sony AV in no time . Fantastic job!