Customer Ratings & Reviews

The agents did an awesome job and they were fast and exhibited high level of professionalism. My wife and I love their services. We will always call them when we need any audio and technical theater installation. I will definitely recommend their services.

The guy hooked up my new receiver and showed us how to use it he was helpful and pleasant

The agents replaced my old receiver with a new Yamaha receiver, reprogrammed various device controllers and configured the speaker system. It was done in one visit with no additional calls for further tuning.

My install technician Ethan was amazing. His knowledge about my new Denon AVR-X4800H was amazing. He solved the streaming as well as cable box lip syncing. He eliminated many no longer needed audio cables based on the features of this receiver. His expertise and dedication to detail were greatly appreciated. Best Buy is fortunate to have such a knowledgeable person on the Geek Squad install team.

Glad we had GEEK Squad set up our new Denon Receiver. We now have all our various components linked and working. They took about 1 1/2 hours. If we had done it, probably 3 or more hours and then not sure we had it right. Worth the price.

They did a good job hooking up everything and made sure they all work.

Was able to set up and dial in my Yamaha receiver with ease. Also set up a marantz receiver in the basement which I could never figure out. They were able to set everything up and label inputs and made sure I understood what they did. Best money spent

The agent who came set up my tv, his name is Andrew was very professional. Patient enough to answer questions and he took time to do the set up process. He is skillful and knows what he is doing .

The Geek Squad installed the speakers to my new receiver very quickly and gave me the instructions to hear music in the other zone of the receiver using the WiFi. They verified that all the speakers were working..

The Geek squad tech knew his stuff! He set up my new Onkyo receiver to include connecting it to all components and my Fire Stick remote. Most importantly he showed me how to use everything!!

I received excellent service when Geek Squad configured my new laptop and came to my house to install my new laptop. The service was efficient, on time, and delivered in a friendly manner.

Setup guys were excellent. Did great jobs and explained operation in detail. Gave a few extra tips as well. made themselves available for follow-up call.

The geek squad did a very good job last month setting up my record player set. A plus

The technician replaced a fried AVR with a new, later model. While he was here he convinced me to purchase new speakers also,

I'm pleased with my Yamaha Receiver, it's pretty top of the line and have no major complaints. The only issue I find is that this system is located in the basement Rec Room and the reception of certain radio stations can get interference. A better antenna can resolve this problem and I wish this item was included had I known ahead time, other than that it's sounds great. There is a bit of learning to get the get the system to work for other devices (phono, TV, CD plater) which comes with time, but that is normal. My Geek Squad agent gave me the run down and the info was helpful to get up and running, time and practice is all it takes. It would be helpful if the agent had me try operating the system while he watched, hands on is a good learning practice.

The Geek Squad did a excellent job setting up my Bowers & Wilkens entire surround sound through out my home including Roku, Sonos and all my speakers. The Geek Squad set-up and balanced my entire surround sound for optimal sound and quality.

The agent corrected the problem with our receiver. Very professional and knowledgeable.

Javiar & Jerry have always been our preferred technicians due to their extreme professionalism and high standards! Friendly beyond explanation and they will be the only technicians for us! We cannot recommend or thank them enough!

The agent did a fantastic job connecting and programming all of my devices, including the Harmony. He has very good knowledge of all devices and even gave me his card and told him to call him if I ever had any problems. I was very impressed.

Agent gave us help with adjusting the sound and programming our remote. He was prompt, courteous, knowledgeable and competent. He listened to our needs and gave satisfactory, helpful responses. All good!