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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2793 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,793 reviews
  • Rated 5 out of 5 stars

    Geeks connected my new receiver to all devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time. They set up my receiver and made connections to all my other devices. They explained how to access those devices and play them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek sqad hooked up our new home entertainment rec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy hooked up my new receiver and showed us how to use it he was helpful and pleasant

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job hooking up everything and made sure they all work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad gets it Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The knowledge Geek Squad had my receiver hooked up in no time. They took the time to explain my new product. Would highly recommend the geek squad for installations!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time, totally prepared. Very well organized. Listen to my requests and completed the TV and A/V installation in an hour. Even downloaded my apps on the TV and showed how to operate the equipment. Very friendly crew did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Talent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was the most absolutely professional and knowledgeable crew I have ever dealt with when it comes to audio-visual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and brought new receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and new what they were doing when installing my receiver

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    James Bond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was all part of the Home Theater/TV set up that Brandon and his side kick did for us. IF we could give a 20-star rating for the two of them, we would. They were awesome to deal with and made my husband's dreams come true!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Outdoor speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were great. Installed speakers and went above and beyond. The wiring was from the homes previous owner and I did not have exactly what was needed, however the technician worked his magic and was able to set it up the speakers for what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New Sony TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys worked hard and overcame some issues, old security screws holding the old set on the wall for one. The final installation looks great and works well with my existing equipment. Good job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted My Flat-screen And Speakers

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad mounted my 55-60in TV and speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Making Changes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cut the cord. My system had been set up for cable. Had a few things that needed adjusting. The technicians took care of our set-up and everything is working great now.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent corrected the problem with our receiver. Very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my new receiver to my existing speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the receiver and connected my existing 5.1 surround sound speakers as well as stepped througfjh all the setup options and answered all my questions without rushing to get things done.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    First time Geek Squad user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was very courteous and respectful of our home. He was knowledgeable and if he did not know the answer, he found the answer. This was our first-time using Geek Squad and i must say it was a pleasant experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad agents made receiver upgrade look easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced my old receiver with a new Yamaha receiver, reprogrammed various device controllers and configured the speaker system. It was done in one visit with no additional calls for further tuning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geez squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a very good job last month setting up my record player set. A plus

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and courteous. Would do it again. Not cheap but affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Theater Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an awesome job and they were fast and exhibited high level of professionalism. My wife and I love their services. We will always call them when we need any audio and technical theater installation. I will definitely recommend their services.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent In Home Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup guys were excellent. Did great jobs and explained operation in detail. Gave a few extra tips as well. made themselves available for follow-up call.

    I would recommend this to a friend
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