Customer Ratings & Reviews

Travis from Arden Geek Squad is great. Very friendly and knowledgeable. He set up my new receiver and everything that I needed to use with it and made sure I knew how to use it.

Perfect set-up. Knowledge, polite, perfect worker was out to do the job. Thank you.

They set up my receiver, tv speakers, surround sound. They were on time very friendly , professional and work in a timely fashion.

In dealing with my remote control issue during my last visit by the Geek Squad, they reset my new receiver and checked the programming for my new TV. In going through the set up process which was not performed completely during the initial install, it was determined that I had 2 bad HDMI cables that were causing some of my problems. These were replaced. Appropriate clearance regarding the TV sensor and fixing the programming of the new receiver solved my issue. Jamal and Eric were outstanding...thank you!

Jasmine was very helpful and took time with me to better understand how the new receiver operates

The fellows that installed my new receiver were friendly and knowledgeable and were very patient with me with my many questions. I was happy with the instillation and the product installed

The Geek Squad Associates from my Lake Lake, Florida Store are simply amazing. We have used the Geek Squad for four different in home installs and each one went flawless. They are Professional, Very Knowledgeable in their craft, Completely approachable they want to you ask questions and will not leave until you are comfortable using with your new install no matter what it is and they are patient and understand your questions. They do not rush through the install and hurry and leave, leaving you unsure of how to proceed. They clean up behind themselves leaving the area perfect. Geek Squad cost is not that expensive and they are worth every single penny. WILL absolutely use them again.

Alex is great. He is professional, knowledgeable and courteous and connected the Denon receiver to my existing audio and video components. All works well and sounds great. Thank you Alex.

The two guys that came over very nice answered all my questions showed us how everything on the machine two me what to bought for the dryer so that my steamer will work bettet.

This time that Geek Squad came to program the Harmony universal remote, the agent did a great job. All the units work well together.

The agent set up my new 55” TV and sound bar & subwoofer quickly & explained how to access all controls.

The team set up two TVs, and mounted one of them. Great experience. Very friendly and helpful.

Logan was 100% knowledge of the installation , very friendly. A+++++ customer service. suggest things i can do in the future with my sound system. thank you Logan keep doing the good job

CD player was very well connected to stereo system by the in service technician. Highly recommend this service.

New Yamaha AVR installed and performed a thorough setup. 5.1 system was balanced to my personal room conditions. Answered all my questions and explained what each setting delivers.

Mike from the Geek Squad did a fantastic job with the install, and he explained to us every detail that we needed to know. World class experience with this installation.

Techs were very knowledgeable and worked their butts off trying to fish the cable inside my wall. Although they met a few barriers, the job was completed cleanly.

Excellent Geek Squad service again! These folks are great and we highly recommend them to all Best Buy customers.

the agents did a great job of setting up TV and connecting it to all of my devices.

The agent, I believe his name was Cameron. was nice, certainly knowledgeable, but a bit hurried and I did not have a chance to get all questions answered. Overall he did a good job.