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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,806 reviews
  • Rated 5 out of 5 stars

    Receiver hookup was trouble free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to connect up to my ancient receiver without any problems. Very satisfied with the whole experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derek and Nathan, the Geek Squad Agents, installed TV and setup up Denon receiver and Bose surround sound system to all work together. They Rock!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Receiver install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast expert installation and setup. Then spent time to ensure we know how to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV and AV receiver installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose did an outstanding job setting up and explaining the operation of TV and AV receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Matt did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt did great job in educating me about this system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, competent, Installed with professionalism and a smile.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad agent does an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent did an excellent job of setting up my new Receiver , so I only need one recover to operate my tv and surround sound system

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Geeks were very professional. Properly coveredup due to coronavirsus. Answered any questions that I presented to them while in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV and A/V Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time and extremely professional in all their responsibilities. All work was completed in a timely manner. I am completely satisfied with the experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has a really great team. They’re all very knowledgeable and kind. They won’t leave until everything is at perfection. I appreciate that very much!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's were very professional They made sure that the installation was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Receiver Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a quick job of installing our new receiver. They took the time to show us how to use it and were very pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    How to use a televison set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now know how to work my television set. The technician showed up in a timely manner. I know who to contact the next time I have a issue with my television set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was helpful & definitely worth the fee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful with hooking up our TV to the sound system. They also gave us some helpful information and answered all our questions. It was definitely worth the charge!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Greek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very knowledgeble and set up done to the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent in home service by Collins ben ricky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by Collins Ben and Ricky. Cant complain since they did a wonderful work. Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s worth it to have Total teach/Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job installed my receiver. I am glad I have Total Tech/Geek Squad membership. It’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick fix by smart Geek Squad agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to fix my home theater sound system. I have a Sonos system and the sound was no longer coming out of my Sonos Beam and Sonos rear speakers. The agents were wonderful, considerate, knowledgeable, and friendly. Most importantly, they quickly fixed the problem and showed me how to trouble-shoot and fix it if it happened again. There were 2 issues. The Sonos system needs to be updated periodically (easily downloadable) and it needs to be plugged into the HDMI Arc port. Arc = audio return channel. I did not need to have any repairs, nor did I need any new equipment. Smart guys!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad …. Awesome !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and fast…. Great work!!!! Would def use again!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and efficient setting up a complicated sound system. Did a great job. Definitely recommend them.

    I would recommend this to a friend