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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2793 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,793 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    They set up and connected my receiver to the TV,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a very professional, very patient and knowledgeable to insure the set up, was completely done right and I was very satisfied...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! High quality, easy to use, assembly easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the t.v. by Christian Heath was fantastic.He took the time to make sure it was in perfect order,balanced sound,great picture. On top of it all he sold us a new receiver while he was here and we are happy he thought to bring it with him. Great job great employee.thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, prompt, knowledgeable, clear communication and clean install!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional service I highly recommend there services

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always delivers A+ services. They are a very professional crew.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my a/v receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex is great. He is professional, knowledgeable and courteous and connected the Denon receiver to my existing audio and video components. All works well and sounds great. Thank you Alex.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup of the receiver was done quickly and advice was provided regarding its use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Are Geek Squad Fans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Associates from my Lake Lake, Florida Store are simply amazing. We have used the Geek Squad for four different in home installs and each one went flawless. They are Professional, Very Knowledgeable in their craft, Completely approachable they want to you ask questions and will not leave until you are comfortable using with your new install no matter what it is and they are patient and understand your questions. They do not rush through the install and hurry and leave, leaving you unsure of how to proceed. They clean up behind themselves leaving the area perfect. Geek Squad cost is not that expensive and they are worth every single penny. WILL absolutely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AWESOME GUYS TO WORK WITH!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys are awesome they set up my TV and explained how everything works and I can call them anytime if I had a questions or problems.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    geek squad installed A-V receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, I believe his name was Cameron. was nice, certainly knowledgeable, but a bit hurried and I did not have a chance to get all questions answered. Overall he did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very knowledgeable and worked their butts off trying to fish the cable inside my wall. Although they met a few barriers, the job was completed cleanly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    4k receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers installed my new 4k receiver up and hooked it up to my internet and up graded it, and they hooked up my new speaker system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Superstar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great job by our installer. She really enjoyed her work. Identified some problems and helped with the solutions. It was a very difficult placement and she dealt with it positively. Made sure we understood the functioning of the various remotes

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike from the Geek Squad did a fantastic job with the install, and he explained to us every detail that we needed to know. World class experience with this installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad knows tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Yamaha AVR installed and performed a thorough setup. 5.1 system was balanced to my personal room conditions. Answered all my questions and explained what each setting delivers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carl & Chis did a nice job mounting my television, programing my universal remote and connecting the peripherals. Carl went above and beyond expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Awesome Techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs was extremely knowledgeable and friendly. They handed the job with breeze and were respectful of my property.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad solves zone 2 problem on Onkyo receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician named Demian solved my problems setting up a new Onkyo receiver. Very helpful and informative, especially regarding the set up of zone 2.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad receiver tv installation and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squade is the best. They spent all the time needed for me to understand the set up. Walked me through the use of the product. I higjly recommend Geek Squad.

    I would recommend this to a friend
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