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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,806 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They completed the setup of my A/V Receiver, connected the TV, adjusted the speaker system, and reprogrammed my remotes to work with the new setup -- I'm totally pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, prompt, knowledgeable, clear communication and clean install!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is AWESOME !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Onkyo Stereo Receiver was installed by the Geek Squad and it works perfect and we are very happy with it ! Thank for an excellent job. I will refer them to everyone !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional, Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crew from the Geek Squad made it easy. Professional installation and you never could tell that they were there after the TV was installed. Bravo!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a quick and great job of installing both TVs. They also did a nice job of explaining how the remotes worked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup of the receiver was done quickly and advice was provided regarding its use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my surround sound system and explained how the system worked. He did an excellent job and was very knowledgeable about the products.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation services highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Took their time explaining how everything work. Demonstrated the features of everything I had bought

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Yeah Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy geek squad came on time, had my stereo going!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geeks were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time. Evaluated what needed to be changed and fixed. Made the installation and explained everything. In short they were great!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always delivers A+ services. They are a very professional crew.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the job done and quick! Thought I could do it on my own first but much easier to have Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Love the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love geek squad install and have had them install everything. Very professional and very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provided excellent installation advice & knowledge. Ed and Sammy were especially helpful and are a credit to the company. I will continue to use BestBuy for all of my appliance and electronic needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad masters of technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you geek squad my surrond system up and running like new. Your guys are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Job !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was completely knowlegeable about the system and how to get it set up. It works perfectly now and totally meets my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aric is SUPER, on time, knowledgeable. I would use him and Geek Squad again and again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV SET UP LOOKS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great. The geek squad guys did a great job. Our TV set looks clean and neat. Perfect fit. They connected all of our devices. Everything works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    ITS WAS A GREAT EXPERINECE WOULD RECOMEND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT GEORGE DID A FANTASTIC JOB EVERYTHING WORKS PERFECTLY

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Receiver Connected by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the receiver to the TV and Sonos box within 20 mins. Super easy

    I would recommend this to a friend