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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,806 reviews
  • Rated 5 out of 5 stars

    Geeks Squad is always hitting the sweet spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arron and Gary are the genius Geek guys. They installed and mounted a large tv and it was a work of art and science. Every time they have been over to install tv or set up a sound system it’s been a fantastic experience and I always learn a few pearls from them. Many Mahalos guys!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! High quality, easy to use, assembly easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surround Sound Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of using our Yamaha receiver. And the surround sound envelopes you. The woofer shakes your inner bones. What an experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my issues were solved during their their on time visit. I have worked with the Geek Squad in the past,and found that their services were still worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home Theater Components Coordination

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edward reconnected via the cable remote our home theater components (tv, cable remote, receiver); a very complex operation done quickly and expertly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad helped setup my home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connect my TV home theater in a timely manner and with professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful! They came on time both days and did an amazing job. No one needs to hesitate hiring them for any electronic setup.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this service and the rep. She was very pleasant and knowledgeable. She explained completely about the equipment and how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Techs were extremely knowledgeable, and were so helpful with hook up and checking through settings!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who did our stalling were very knowledgeable, timely and did a wonderful job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install new AVR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician replaced a fried AVR with a new, later model. While he was here he convinced me to purchase new speakers also,

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were courteous and very knowledgeable. Have used Geek Squad several times and never had any problems. Always professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Receiver installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the receiver and gave us a tutorial at the end. Andrew was very patient in answering all the questions in a very professional manner

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    avr set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did excellent job connecting the avr to he tv. works as requested

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Did the job right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job right the first time and was fast. Would recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Integrated TV, receiver, Wi-fi, remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were just great. Patient, polite, professional. Even called me back (within hours) with an answer to a question that they’d had to research. Price was reasonable. Thanks a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks connected my new receiver to all devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time. They set up my receiver and made connections to all my other devices. They explained how to access those devices and play them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon was just wonderful. Polite, knowledgeable and very helpful. Enjoyed working with him and will request him when we get our new T.V. soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trouble Shooting

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very thorough in trying to solve my surrond sound issue. The problem ended up being my Xumo device and not my sound equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad very Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good service. All Geek squad reps are very knowledgeable and pleasant

    I would recommend this to a friend