Customer Ratings & Reviews

Very professional. Took their time explaining how everything work. Demonstrated the features of everything I had bought

We couldn't be happier with our purchase and, most importantly, the Geek Squad installers and how they got us all set up with our new TV and receiver. They were total pros and got everything put together, new and existing equipment, cleaned up and were super helpful showing us how to control the new system.

This receiver is wonderful. Easy to use. This is the second one of this brand we have purchased.

Great service from geek squad. Professional and quick.

Our Geek Squad agent Chris AKA Jonesy, has always been the BEST. Not only does he know the products we’ve purchased but he has the patience to go through “teaching “ mode for equipment and the necessary software! We’ve worked we him for years & so appreciate that opportunity!

The agents did a quick and great job of installing both TVs. They also did a nice job of explaining how the remotes worked.

THE INSTALLATION CREW WAS VERY KNOWLEDGABLE, SAFE, AND PERFORMED THEIR TASKS WITH EFFICIENCY, WHILE TAKING PRECAUTIONS IN MY HOME SPACE. WILL DEFINITELY RECOMMEND

Great service. Geeks were very professional. Properly coveredup due to coronavirsus. Answered any questions that I presented to them while in my home.

My tech did an awesome job setting up my very old Bose speakers and syncing them to my current tv w/satellite.

Very Good service. All Geek squad reps are very knowledgeable and pleasant

I would have given a lower rating but the Geek Squad techs were very nice and professional. That said, I usually fix these things myself but after days of trying to get my Denon AVR to talk to my new Samsung TV I gave up and called them. I was disappointed (but vindicated) when they did pretty much what I did and couldn’t get it to work. The final suggestion from the tech was to switch from HDMI to an optical audio cable. She didn’t have one in the truck (odd when you know you’re resolving an issue like this) so they left with just the suggestion that I try that. I went out and bought the cable and….it still didn’t work but the squad was long gone and I still don’t have my surround sound working. It would be nice if they had a Tier 2 or 3 level of service that could augment the skills of the techs. I thought I did this review once and said I would like a call but never heard from the Geek Squad again.

Geek Squad got it done and done quickly. Terrific Team.

The agent connected my surround sound system and explained how the system worked. He did an excellent job and was very knowledgeable about the products.

OUR Geek Squad rep was absolutely Fabulous and So kind and helpful - worth my time and money- excellent Service and Professionalism! Many thanks

The Geek Squad has a really great team. They’re all very knowledgeable and kind. They won’t leave until everything is at perfection. I appreciate that very much!

The guys who did our stalling were very knowledgeable, timely and did a wonderful job!

I now know how to work my television set. The technician showed up in a timely manner. I know who to contact the next time I have a issue with my television set.

The agents did everything they were supposed to do in a very professional and helpful way.

The excellent job they where professional and friendly and also very knowledge about what they were doing.

Very efficient and professional. He did his job well.