Customer Ratings & Reviews

Set up / programming assistance after installation by owner.

The guys were on time. Evaluated what needed to be changed and fixed. Made the installation and explained everything. In short they were great!

Did a great job and were friendly, courteous and professional. Showed up on time and hooked everything up neatly and cleanly.

Very Good service. All Geek squad reps are very knowledgeable and pleasant

The excellent job they where professional and friendly and also very knowledge about what they were doing.

Sam was excellent. Came in, knew exactly what he was doing and got the job done quickly and efficiently.

The agent was completely knowlegeable about the system and how to get it set up. It works perfectly now and totally meets my expectations

Great service from geek squad. Professional and quick.

They completed the setup of my A/V Receiver, connected the TV, adjusted the speaker system, and reprogrammed my remotes to work with the new setup -- I'm totally pleased.

The guys who did our stalling were very knowledgeable, timely and did a wonderful job!

My Onkyo Stereo Receiver was installed by the Geek Squad and it works perfect and we are very happy with it ! Thank for an excellent job. I will refer them to everyone !

We couldn't be happier with our purchase and, most importantly, the Geek Squad installers and how they got us all set up with our new TV and receiver. They were total pros and got everything put together, new and existing equipment, cleaned up and were super helpful showing us how to control the new system.

I would have given a lower rating but the Geek Squad techs were very nice and professional. That said, I usually fix these things myself but after days of trying to get my Denon AVR to talk to my new Samsung TV I gave up and called them. I was disappointed (but vindicated) when they did pretty much what I did and couldn’t get it to work. The final suggestion from the tech was to switch from HDMI to an optical audio cable. She didn’t have one in the truck (odd when you know you’re resolving an issue like this) so they left with just the suggestion that I try that. I went out and bought the cable and….it still didn’t work but the squad was long gone and I still don’t have my surround sound working. It would be nice if they had a Tier 2 or 3 level of service that could augment the skills of the techs. I thought I did this review once and said I would like a call but never heard from the Geek Squad again.

Geek Squad came to the house and resolved everything in short order. They were knowledgeable and friendly. My systems work great now.

My AV setup was done thoroughly and quick. The Geek squad tech explained the process to me in a simple way where i could understand everything before he left.

Geek Squad got it done and done quickly. Terrific Team.

Caleb was outstanding and explained everything to me with my new LG tv and was careful bring items in and out

All went well. Will definitely use the GEEK SQUAD again if needed.

Agent extremely helpful and very knowledgeable. Would definitely use him again.

Our Geek Squad agent Chris AKA Jonesy, has always been the BEST. Not only does he know the products we’ve purchased but he has the patience to go through “teaching “ mode for equipment and the necessary software! We’ve worked we him for years & so appreciate that opportunity!