Customer Ratings & Reviews

Best buy Beta is a blessing of a program, as it provides complimentary services for installation by the Geek Squad. These teams are excellent. Usually very communicative, friendly, trustworthy, and experienced in what they do. They have come out to setup my alarm system, Ring cameras, a Mantel Mount, the TV, a center channel device, and the receiver. A lot of these are things one might be tempted to do on your own, but trust me the piece of mind and simplicity of just letting them come take care of your setup is beyond worth it.

The Agents connected all my components and explained the results of the new connections.

My experience with GEEK SQUAD was very professional the tech. followed all the safety procedures. He was knowledgeable and friendly.

Geek Squad got it done and done quickly. Terrific Team.

They were polite answered questions. Were very patient with us explaining how to do everything.

Technicians reviewed current set up of surround sound system and said the additional speaker was not necessary, this saved me a good amount of hard earned dollars. I appreciate good advice from people we pay and trust.

The requirement was to "program" my Yamaha receiver to allow for the connection of a hearing aid streamer. Was done in a timely and efficient manner.

They set up our new wall mounted TV with an older sound bar and speakers that we’ve had for years. Did a great job figuring out how to connect it all.

Tech member showed how to defeat start signal failure on Denon AVRX3700 integrated network receiver through use of its companion IR remote, However, my earlier request for the squad to bring a new TV IR remote to replace my original Logitech IR remote apparently was not relayed to the squad, and so I'm left with the original unit that now consumes batteries at the rate of two every 5 weeks, an unhappy circumstance.

These guys were awesome and did an outstanding job installing and setting up the entire system. Thank you.

Agent installed our new receiver quickly and explained how to use so to switch from TV to DVD.

On time and able to get everything setup and running.

The techs mounted my tv and hooked up everything just perfect, I’m thrilled how it all works.

Salim and Osama were terrific. They installed all our equipment and even gave us "lessons" on how to use the remote. We would have them back in a heartbeat. Also, a shoutout to Andrew in the Haggerty Road Home Theatre department. He worked with my husband to give him advice on the installation, a quote that was competitive and facilitated an installation date that was quicker than we expected.

The installer did a great job with my new receiver. He took time to get it right. Highly recommend

My Marantz Cinema 40 Receiver sometimes shuts off for no reason. At first it wouldn't turn back on. An audiophile friend went over that for me, said it had been set up wrong, which he fixed. Now it shuts off on occasion but I can at least turn it on. The Geek Squad has been out a couple of times, but no luck. Finally I turned to a local pro, who has figured it out. It still cuts out and I turn it back on, but he has ordered a part that he says will correct the problem. I'm hoping he's right. My takeaway is that for iPads, iPhones, etc. the Geeks are great but for serious audio equipment setup you want someone who has worked with it for years. I bought another $5,000 of audio stuff from him. More expensive, probably, but he knows what he's doing. He also corrected a subwoofer mistake in the original squad setup. Improves the sound noticeably.

We couldn't be happier with our purchase and, most importantly, the Geek Squad installers and how they got us all set up with our new TV and receiver. They were total pros and got everything put together, new and existing equipment, cleaned up and were super helpful showing us how to control the new system.

Yaz was very informative, professional, and patient. She made sure I understood how to work the new remote.

The agent made sure everything was connected properly to the receiver and even updated the universal remote. Very nice and helpful and patient!

These guys were incredible. They knew exactly what was wrong and fixed it with no problems. They were very respectful and even asked if there was anything else I needed. Very experienced! Go Geek Guys!