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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2780 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,780 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Receiver adjustment is all that was needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent extremely helpful and very knowledgeable. Would definitely use him again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Geeks were very professional. Properly coveredup due to coronavirsus. Answered any questions that I presented to them while in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST FOR HOME INSTALLS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE INSTALLATION CREW WAS VERY KNOWLEDGABLE, SAFE, AND PERFORMED THEIR TASKS WITH EFFICIENCY, WHILE TAKING PRECAUTIONS IN MY HOME SPACE. WILL DEFINITELY RECOMMEND

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The excellent job they where professional and friendly and also very knowledge about what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DENON INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam was excellent. Came in, knew exactly what he was doing and got the job done quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest and dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out twice and both times were extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as always and they are so pleasant when talking to seniors

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Denon System Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with the reinstall and short tutorial on usage of the new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great, super friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio device connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men connected an audio device to the tv. They were polite and pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has a really great team. They’re all very knowledgeable and kind. They won’t leave until everything is at perfection. I appreciate that very much!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad was great to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and were friendly, courteous and professional. Showed up on time and hooked everything up neatly and cleanly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install service of AV receiver/sound eqt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers were friendly, attentive to detail and diligent. Arrived on time and completed job efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible install and help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caleb was outstanding and explained everything to me with my new LG tv and was careful bring items in and out

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    How to use a televison set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now know how to work my television set. The technician showed up in a timely manner. I know who to contact the next time I have a issue with my television set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad Help Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most professional, knowledgeable, caring people with this Geek Squad. We had Vince, Cody, and Fred from Murrieta, CA Store to our home, and what a bunch of great guys! Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He hooked up my sterio . He was professional and pleasent. The sevice he provided was exceptional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geeks were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time. Evaluated what needed to be changed and fixed. Made the installation and explained everything. In short they were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, Professional, engaging, accomplished all we needed done,

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV and A/V Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time and extremely professional in all their responsibilities. All work was completed in a timely manner. I am completely satisfied with the experience.

    I would recommend this to a friend