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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,806 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my TV and all components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very knowledgeable and eager to help in any way. They took their time to make sure i was satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and glad I got this service. The geek squad highly knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Saves frustration!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very friendly and helpful and professional job. Saved me a lot of time and frustration!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable team; they did a great job of setting up my new receiver.

    I would recommend this to a friend
  • Cons mentioned:
    Receiver

    Rated 5 out of 5 stars

    Sound system setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did detailed analysis of sound configuration. Problem was with receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of micro camcorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working with the Geek squad. made my installation a success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound System Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of connecting my new TCL TV to my existing sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team as Always!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team were professional, knowledgeable, and thoroughly explained details in usage of the system! Great team - as always!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Antonio is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio is the best installer. Highly professional. Everything works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tech was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great! Very knowledgeable and left everything much better than before!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The new A-Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job with the service i really needed, thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job installing our receiver and explaining it all before he left. Would recommend this service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver issues fixed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came out were amazing, kind, and patient with all my questions. They were very knowledgeable!!! Cannot thank them enough!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Install of receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eddie did a fantastic job with set up and explanation of all proceedures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, My old Pioneer Elite , was top of the line, but having problems decoding Dolby True HD, DTS HD Master Audio, couldn’t afford a brand new one, got a great deal on a Denon open box, had Geek Squad install it, had Tech Yoani install it, he was awesome, he was very experienced, was efficient and had great great customer service attitude, love my system now. If you are fortunate in getting him, be assured he will do a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is extremely knowledgeable and if they don't know, they tell you that and get someone else to assist. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my TV programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and fixed the TV to voice what channel was on in about 10 minutes when no one else knew how to fix. My brother cannot see well enough to see the TV menus and depends on the TV to let him know what is on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installation was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use with fantastic sound.eeks did a great job setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician helped in setting up my receiver and my ceiling speakers. Did fantastic job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected all devices to new receiver and took the time to instruct me on the use.

    I would recommend this to a friend