Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2793 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,793 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent "Programing" of my Yamaha Receiver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The requirement was to "program" my Yamaha receiver to allow for the connection of a hearing aid streamer. Was done in a timely and efficient manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up our new wall mounted TV with an older sound bar and speakers that we’ve had for years. Did a great job figuring out how to connect it all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He hooked up my sterio . He was professional and pleasent. The sevice he provided was exceptional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing. Everything is behind the wall. And clean save over 2000 on installation with total tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Victor 79

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job explaining all the different things and very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service fast, efficient, comprehensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad set up my new receiver to my cd, surround sound, tv and dvr. Two exceptional technicians. Helpful and patient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AV Ugh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more support ended being refunded which was fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect Receiver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent made sure everything was connected properly to the receiver and even updated the universal remote. Very nice and helpful and patient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install service of AV receiver/sound eqt

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers were friendly, attentive to detail and diligent. Arrived on time and completed job efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job making sure my new TV worked perfectly with my Receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad did a marvelous job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything they did for me . My husband and I are enjoying .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they instaleed my Sonas Sound Bar and the Box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, friendly good listner they were able to finish what i requested and cleaned area upon finishing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good receiver install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of installing, setting up, and explaining my receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Audio asystem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agent did exactly what was needed to get my audo system connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs came on time and did a fantastic job resolving the issue I was having

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    They were fast and efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad installed and connected everything. They programed an extra controller for me and taught me how to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A/V Receiver, TV and Speakers Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek squad out three times. They were professional and seemed to try their best to set up my old Bose system. Never could get 2 out of the 6 speakers working or figure out why. I did not purchase the speakers, receiver or TV at Best Buy. But the teams that came, were helpful and tried their best to make it all work.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad installed my home theatre system.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was definitely helpful with the install of my item. really appreciate they're professionalism.

    I would recommend this to a friend
  • Cons mentioned:
    Receiver

    Rated 4 out of 5 stars

    Receiver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Need help resetting my receiver to my home theater

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Swapping TV and hook up to music system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents swap TV and connected TV to other devices to make system work

    I would recommend this to a friend
Sponsored