Customer Ratings & Reviews

Good job. Need help resetting my receiver to my home theater

The Geek Squad Team did an excellent job of setting up my new television, receiver, and sound system.

Anthony and his helper connected my tv with receiver and speakers and did a very good job

On time, professional and informative. Everything done to my satisfaction.

Excellent service ... done in 1 hour ... 98.5% of my concerns were resolved. I will use these guys in the future.

The agents were very qualified and resourceful to execute the required installation

The reps connected everything and exceeded my expectations.

The Geek Squad tech was Ryan. We had some issues with the receiver matching up with our older B&W speakers. Ryan came back to our home 4 or 5 times to correct the issues. We had originally bought a Denen receiver that was giving us problems. It was replaced with another Deneen. It did not work. It was determined that the Denen didn’t have enough power to run our speakers, so it was swapped for a Marantz. It works great. Ryan is extremely knowledgeable and professional.

Everything was fantastic. They were very careful and cleaned up as they went so that was a plus

The agent was knowledgeable and patient in explaining the the function of the controls and usage!

I had the Geek squad out three times. They were professional and seemed to try their best to set up my old Bose system. Never could get 2 out of the 6 speakers working or figure out why. I did not purchase the speakers, receiver or TV at Best Buy. But the teams that came, were helpful and tried their best to make it all work.

Excellent, friendly professionals from the Geek Squad accomplished an almost invisible setup of a wired system with no visible cords or cables. 4 people showed up on time and worked for about 4 hours. Most of what they accomplished was paid for by my total tech membership, saving me several Benjamins. Couldn’t be happier.

Mike and his co-worker were completely awesome in getting our receiver set up! Extremely professional, knowledgeable, and helpful. He took the time to educate us on how to situate our speakers for best sound, work the receiver with the TV, organized the many wires, and offered to guide us on a new TV purchase when we were ready to upgrade.

Tge Total Tech reinstalled the sound bar on another wall, he did a good job.

Very happy with the service Geek Squad provided in getting all my home theater equipment set up.

The agent was friendly and very helpful setting everything up. He answered all my questions and was very quick.

The technicians provided excellent service for the setup of our receiver

The 2 young men that installed our new stove were professional and courteous. We are very pleased with the job they did.

Very knowledgeable and new what they were doing when installing my receiver

Nick and James were outstanding. Methodical and meticulous. Kept me abreast of the process, explained applicable pros and cons.