Customer Ratings & Reviews

Lisa (Starr) is great! She got our system(surround sound)up and running after ditching cable and switching to a streaming service. She also gave us suggestions for improvements we could make to our system.

Great & knowledgeable service.Always friendly & punctual.

Initial set up failed within hours and we couldn't get a do over appointment for a whole month. However, once Zach and Joe showed up, they diagnosed the problem and worked tirelessly to set up our devices correctly. We are now ready for the Super Bowl and couldn't be happier for the professionalism displayed by these two Geek Squad ambassadors

Great deal the guys did awesome sitting everything up

Geek Squad Rep, Cassandra Jones, did a spectular job. We had to dismantle our entire system, including 9 speakers, in order to have new flooring installed. She arrived, assessed the situation and went to work. She was very professional and did a great job. She made sure it was set up the way that we wanted.

Professional and knowledgeable. Arrived on time. Fixed problem

Two geeks came out and spent two hours installing four speakers. They ran out of time. A few days later four geeks came out to finish the job....FOUR! I don't see how BB can afford to give me that many man hours for the price they charged. In the past I did my own set-ups but at age 76 I figured I'd just hire the work. Glad I did. They wore booties and masks too!

They do a great job every time. They don't leave until you are fully satisficed

The guys did a great job. Arrived on time, wore shoe covers, love the system.

Excellent, knowledgeable install. Would recommend to everyone

Geek Squad Team (Thomas and Mike) Outstanding service !!! Experience and Knowledgeable . People Skills Awesome !!!! Bowers and Wilkins 603 Speakers , center channel and Subwoofer with Marantz receiver Set up . Excellent Sound for Music and Movies on a Open Floor Plan Space. They showed me how to calibrate the receiver . They cleaned the space when they finished the work. Good Job !!!

technicians were professional, efficient, and ensured optimal placement for the best audio experience. I'm thoroughly pleased with the results and would highly recommend their services.

The installer set it up and gave us a good lesson on how to work with it.

The tech did an overall review of the setup and updated where necessary.

Excellent service at installing projector and receiver.

The agents installed my receiver, explained the functions of the control, allowed time for me to adjust them to my personal choice of music listening.

The two gentlemen who came out to install our outdoor speakers and “tune-up” our sound system did an excellent job. They were careful, neat, thorough, and detail-oriented. They patiently explained the way the system operates, programmed our remote to make it nearly foil-proof, and made sure we understood how to use all the bells &whistles. Definitely 10-star service!

I got this for my definitive technology dm70 speakers and it is great

very knowledgeable and friendly and did a great job and explained everything

The agent was on time, polite and thorough in installing my new receiver and DVD player. He made sure that I understood the instructions for use. Treated me like an old friend and checked on the products and use the next day.