Customer Ratings & Reviews

Geek Squad Rep, Cassandra Jones, did a spectular job. We had to dismantle our entire system, including 9 speakers, in order to have new flooring installed. She arrived, assessed the situation and went to work. She was very professional and did a great job. She made sure it was set up the way that we wanted.

Excellent service at installing projector and receiver.

Dave was great! He knew exactly what was necessary and my Bose system is a go!

Two wonderfully talented men repaired an ongoing problem that had plagued my audio/video system for the last 12 year connecting a surround sound system to a new TV. I am still unbelievably thankful. They accomplished what no one else could!

Easy fix Geek kid was great Spent 5 minutes Very courteous

very professional and informative about what he was doing!!!

Nadeep was on time,extremely pleasant knowledgeable efficient and quite frankly, just a fun guy too talk tech with. I learned a lot observing him, and he answered all my questions in a timely manner. I highly recommend him.Top quality service.

Great Job. Very Professional & knowledgeable. Great experience!

The tech was very knowledgeable and spent time answering all of our questions. He was extremely helpful and proficient in setting up all of our surround sound system and AV components.

None of the technicians stayed long enough after hooking up the receiver to the system to show us sufficiently how to operate the receiver. There are lots of set up and operation settings that were not reviewed or explained. The current problem is that when he hit the xfinity on the remote control it redirects the receiver to give you audio playback. It take you away from the tv channel you were just watching. One must use the content selection grey button to change the receiver back to playing the previous channel of the television. Why it switched away from tv channels from the DVR and switched onto the Sonos audio play setting is not clear. I need to set up an appointment for a geek squad tech who is a power user of of the Yamaha who can correct this glitch and instruct us how to make these adjustments ourselves.

Tech was very knowledgeable and was quick to resolve the issue.

The two young men were professional, knowledgeable, and friendly.

Knowledgeable staff that was efficient and effective

The agents arrived early and went right to work. They got our sound system to work including surround sound using both our speakers and built in speakers. Thank you Geek Squad.

Agents set up my TV and connected it to my home theater devices. Great work.

They fixed it properly. Zzzzxxxxzz. Zzzzxxxxzxz zx

Excellent work and very friendly Concerned with the television and my home

I had my surround sound hooked up and I needed a subwoofer and Jeremiah suggested this Sony subwoofer which is amazing it is all I needed and more and I got it for a great price

They are professional and did a timely job. No complains whatsoever

Went to Best Buy for guidance on a home thearter system. Im so relived to have listened to their recommendations for this sound system. Marcela was excellent source for help through out the process.