Customer Ratings & Reviews

Punctual Covid safe Polite Knowledgeable Patient!!!

The antenna was mounted to my liking and programming was explained.

The service I received was impeccable. I am in a more rural area, and the two guys that came to assist were very patient with connection issues and went above and beyond to tune my audio system with a current system in place. I appreciate it!

The two technicians did a wonderful job. They were courteous, professional and kind. The problem with our receiver was resolved and our new multi system remote was set up. Thank you for your much needed help. I don’t currently have the form with your names on it, forgive me, but you know who you are.

Quick appointment, On time, knowledge, &professional

The 2 installers did a great job hooking up my smart tv to my cable box, my stereo receiver, DVD player and my 2 speakers. It was not an easy task with all the different cables but they easily figured it out. Will definitely use the Geek Squad again. Money well spent.

The man who installed my new 50' Samsung T.V. was Robert! He did such a terrific job that I was immediately impressed in that (1) He installed it by himself! and (2) that he did such a terrific job so quickly! Robert is very professional and very polite!

The agent (Antonio) was able to correct some earlier problem with the surround sound system and tested the components to make certan they were connected and working properly. I also requested removing any redundant speaker wiring which he did. I appreciate the responce and I an happy with the result.

Tech was very knowledgeable & friendly. job well done

Agent found and fixed problem quickly. Courteous and answered my questions

Awesome sound. Provides a very high-quality range of sound and makes your movie sound like you’re in the theater. I recommend this product.

I must say that I was thinking about cancelling my Total Tech membership; but then Jeff came out, diagnosed problems I had on two separate receivers (even though he was only dispatched for one), and came up with a great solution. I'm very pleased.

Installation team was very professional, but missed at a point and some of the cables are coming out. The cables put in the receiver are not properly secured so faced some issues.

rewired all my devices to our tv. works great!! thanks,rich

The techs were very prompt, professional, and very knowledgeable. They installed and connected every component with expertise. They also made sure all components worked properly and made sure I knew how to use everything before leaving. Total Tech is totally worth the money!

The agent was very helpful and connected all my remote devices to run the receiver, TV, and DVD player. He also set up my turntable and receiver. He thoroughly explained what setting on the remote controlled which device and how to use the receiver remote.

Alex was excellent at configuring the Denon receiver to our needs. This included multi room set up, tuning the surround sound in the living room, and explaining how to use the phone apps. We are so happy with the results.

Speakers were not working and the tech was able to find loose wires and connect.

The guys that came out to hook everything up were awesome! They were knowledgeable and friendly! Thank you so much!

Agent keeped us informed of when he would arrive and did so on time.He then walked us thru what was to be done and went to work. Upon completion of job he reveiwed the remote for the tv.He stayed til we felt we understood how tv operated. Great person to work with.