Customer Ratings & Reviews

The guys arrived when scheduled, set my equipment up and talked me thru everything they were doing. They listened to the system to ensure it sounded good and then were on there way. GREAT JOB.

Bradley and Assistant did an Amazing Job prepping my space and installing my New TV, Tuner, cabling, new surround speakers and surge protector!! Very happy customer.

Austin is very professional and very customer service oriented. He set up my equipment and installed the new receiver perfectly! He is a huge benefit to your company.

The Geek Squad was quick, efficient and very friendly.

The service guys came from New York City and installed my new tv. After the install I asked them to move it up 4-5" and they said they only install once. I asked them to hook-up all my DVD Player, VHS, etc. and they said they could only hook-up TV.

Gio was terrific. He removed the old stereo equipment, integrated the new equipment with what remained, and adjusted everything to ensure that I had high quality surround sound.

There were no major problems with installing my receiver. They arrived on time and answered all my questions. The only complaint I would add is that they were in a hurry.

Geek Squad showed up and they were very professional and helpful in our installation. My husband was at work a couple of miles away and wanted to be here for the install so they even contacted him when they were on their way. It was such an easy process and a comfort to know that it was done right!

What a great experience I had when I purchase this television. All the questions I had were answered with great expertise. I will not be hanging this television but the Best Buy geek squad was willing to help me with that if I chose to do so.

Excellent delivery and set up of my new 75” Samsung TV! The geek squad was on time, and knew what they were doing with the install of my new 75” Samsung QLED TV and components. They explained basic operations, and all boxes and packing were removed from my house. They did a great job!

Excellent setup process with Nicolito. He explained all the steps and recommended some useful settings.

Did a tremendous job of tuning on my DIRAC sound sytsem for my home theatre

Connected my outside speaker to my receiver. Everything works. I now can hear music outside.

A/V Receiver Setup in Home Theater completed professionally and it sounds great. I had all the components hooked up and then got sick and couldn't make it work. Geek Squad to the rescue. So hard to watch someone else do my "job"

The representative from the Geek Squad took the time to ask what we preferred in the set up and then efficiently completed the installation. When he was done, he made sure we understood how each component interacted and worked before he left our home.

The two gentlemen from the Geek Squad were great. They worked quickly and explained how to work the equipment we purchased in the simplest way. We have thus far enjoyed our home theater set up very much and would highly recommend the Geek Squad to any and everyone.

I was having issues with the blue-ray player. It was routed through the amp and had amazing sound but no picture. Turns out, the HDMI cable was a one-way and had been installed backward. so it was a very simple fix and everything is working perfectly.

New receiver, the techs set it up and connected to my speakers.

The agent completed our t.v. and Denon receiver perfectly

While Geek Squad was thorough in the setup to include professional and courteous, I seem to have some intermittent issues with activating/turning on and off the system.