Customer Ratings & Reviews

Faster than expected . Knew exactly what they were doing at a glance . I did have a Bluetooth soundbox they hadn’t seen before , but they didn’t skip a beat on the complete install

I would highly recommend the Geek Squad to everyone who may need assistance with their electronic devices. They were extremely courteous, professional and diagnosed my surround system problem in a very short time.

Exceptional work by Chase. Took the time to explain and review how to operate the total system, which included a Denon ARC capable receiver and a TCL flat screen that fit our ancient entertainment center

To be fair it should be noted that I had already done the vast majority of the receiver set up before the Geek Squad arrived. They were excellent in integrating with the also new TV.

There were no major problems with installing my receiver. They arrived on time and answered all my questions. The only complaint I would add is that they were in a hurry.

While Geek Squad was thorough in the setup to include professional and courteous, I seem to have some intermittent issues with activating/turning on and off the system.

Prompt, competent and neat. Love the Geek Squad! Will continue to use this service.

The installers are amazing although it took three visits to get our new smart tv, amp and sound system set up. I can't say the same for the telephone support. They don't seem to have the ability to help beyond setting appointments.

Due to some remodeling, our receiver was disconnected from the other devices and speakers and we were unable to get it reconnected properly. The Geek Squad agent reconnected our device to the TV and surround speakers so we could enjoy the sound again

Great Job. Very professional, polite, and answered all my questions. took about ten minutes after they left. And I was running the new remote and TV like we were old friends. I'm glad I had them do the set up. Thanks

The service tech.were both very good and connected my Pioneer receiver and did there job very well both get 5 stars from me excellant.

Enrique the geek tech is solid. Helped organizing all my cords for a clean look.

Excellent install of Denon receiver. Greek squad tech very knowledgeable and professional caring out Covid guidelines. Took needed time to troubleshoot speaker connections! Great install wish I could temper his name! I definitely would recommend him highly. Thank you!

Mike and his assistant did a great job. Competent, professional, courteous, and communicative. It was a pleasurable experience.

the geek squad removed old receiver ,hooked up new receiver connected cables to tv, all speakers indoor and out door. also did mass cable cleanup. they were very efficient and neat and pleasant and took all the old cables away

Agents mounted my TV’s as well as connected two receivers. They did an awesome job! Great to work with. They both listened to what I needed as well as suggested ways to make it all happen they way I wanted.

Best Buy installers know what is needed to complete the work.

Great at setup. All calibrations and audessey setup were spot on. Love the sound. Also… previous review on screen setup should be 5 stars. Not the 4 stars as shown.

Second time agents have assisted my install of older speaker system with a new Receiver amp to provide surround sound in "TV Room". Brad Lujan and his assistant Roman are terrific. including training me in use of remotes, features, etc.

The installers did a great job. They took the time necessary to make sure all components were working correctly and answer all our questions on how to make each piece function. I highly recommend their services.