Customer Ratings & Reviews

Great Job. Very professional, polite, and answered all my questions. took about ten minutes after they left. And I was running the new remote and TV like we were old friends. I'm glad I had them do the set up. Thanks

Agents mounted my TV’s as well as connected two receivers. They did an awesome job! Great to work with. They both listened to what I needed as well as suggested ways to make it all happen they way I wanted.

Excellent job needed more time but that’s all they had very polite

Excellent job setting up my receiver. Everything works great. No more issues with my TV

Again if this review is for Cade and his assistant that returned to do the setup after the original tech did not complete the job Cade's rating is 5. They completed the job on Wednesday November 31.

Very astute techs and after finding a bad RCA cable. Monster cable at that. sub put back on line and calibration completed successfully. (When was the last time you threw out a cable?)

the agent was wonderful helpful and caring the follow up has been very helpful

Thanks you Jason from the geek squad for his dedication to take the time and install all the system in my home He was very professional Very happy

Agent configured my AV receiver for 2 zones and setup HEOS. Got the job done quickly and to my satisfaction.

Agent advised us that we did not need the item and it was returned to the store. I appreciated his honesty.

They were very professional and resolved all of my problems. And answered all of my other questions. And recommended other products I will order.

Chris & Cody installed our system quickly and efficiently. You could tell they were experienced installers with technical expertise.

Faster than expected . Knew exactly what they were doing at a glance . I did have a Bluetooth soundbox they hadn’t seen before , but they didn’t skip a beat on the complete install

In Home Service was awesome. Kyra did an outstanding job putting everything together and went above and beyond the standard service. She was a true professional. I highly recommend the In Home Service plan with the Geek Squad.

Efficient and Highly Knowledgeable. Performance, singularly and collectively, outstanding

The Geek Squad guy was in a big rush to fix the TV connection issue and was leaving when I found he had created another issue. After he was gone we discovered that he had disconnected part of our whole home speaker system. TOTAL FAIL AND NEVER AGAIN USE GEEK SQUAD.

Great team extremely professional and a pleasure to ha e in our homw

The installers are amazing although it took three visits to get our new smart tv, amp and sound system set up. I can't say the same for the telephone support. They don't seem to have the ability to help beyond setting appointments.

The installers did a great job. They took the time necessary to make sure all components were working correctly and answer all our questions on how to make each piece function. I highly recommend their services.

Technician was not able to fix my problem, but pointed me in the right direction to contact the manufacturer and my part was replaced under full warranty.