Customer Ratings & Reviews

I would highly recommend the Geek Squad to everyone who may need assistance with their electronic devices. They were extremely courteous, professional and diagnosed my surround system problem in a very short time.

the geek squad removed old receiver ,hooked up new receiver connected cables to tv, all speakers indoor and out door. also did mass cable cleanup. they were very efficient and neat and pleasant and took all the old cables away

Brent, was great got Amp 7.2 hook up and sounds great. He need a Raise he has my vote!

The agents did a thorough job of programming our universal remote to our new television and all of the Home Theater accessories.

Great geeks I still have details I’m not satisfied with but I think the Sony unit is not very user friendly

Very courteous, friendly, respectful, knowledgeable and quick.

Second time agents have assisted my install of older speaker system with a new Receiver amp to provide surround sound in "TV Room". Brad Lujan and his assistant Roman are terrific. including training me in use of remotes, features, etc.

The agent installed my receiver and calibrated it to optimize the surround sound to my speakers.

The home service team did the job efficiently and with great skill. They covered all the bases and got our new Harmony remote working beautifully. Pleasant and thoughtful in their work they patiently answered every question about our system.

Excellent install of Denon receiver. Greek squad tech very knowledgeable and professional caring out Covid guidelines. Took needed time to troubleshoot speaker connections! Great install wish I could temper his name! I definitely would recommend him highly. Thank you!

Thanks you Jason from the geek squad for his dedication to take the time and install all the system in my home He was very professional Very happy

installer was professional and early! what a unexpected surprise, he did a great job and my surround sound system sounds amazing!

They were very professional and resolved all of my problems. And answered all of my other questions. And recommended other products I will order.

The Geek Squad team mounted the new TV and set it up to work with my existing receiver. They were super friendly and answered all my questions. They made sure that I was completely satisfied and never rushed.

Tech said I needed a new subwoofer when he tested all the speakers, but looing in the back of the receiver it was not plugged in or connected. No instruction how to use.

Geek squad came in and connect my receiver to my television and speaker. They did a very good job very pleased.

Thank you, This was not my first choice. The one I wanted was not in stock and company would not even take an order for six weeks. there was only one receiver on the shelf in stock . I took a chance turns out it works very good.

Geek squad has done a fantastic job of what they’re doing. Sadly Best Buy customer service on the phone, emails, and in person has gave me terrible experience.

David and Matt were awesome in the technical set up and then spent quality time with us making sure we understood the operational process. David also recently called to check in and make sure all was good! Great support!!

Technician was not able to fix my problem, but pointed me in the right direction to contact the manufacturer and my part was replaced under full warranty.