Customer Ratings & Reviews

Andrew and Cody did a fantastic job. They were thorough, very courteous, and completed the work in a timely manner. They ensured that everything was completed and answered all of our questions.

He was fantastic and brought my new tv and hooked it up and started everything up

The Geek squad guys mounted my TV on a wall mount. They went out of there to obtain special screws. It definitely takes two to mount a large TV. They helped with the compete set-up and were very knowledgeable.

The unit is working well now! It's good to know that the GEEK Squad is there when you need help. THANKS !

I had already hooked the new receiver up to our home theater setup but kept our appointment with the Geek Squad to have them check everything out. Glad I did as the rep tweeked the speakers and now they sound awesome.

I purchased a Samsung 75" 8K TV. With the Total Tech plan the wall mount instalation was free. Brandon and his creww did an excellent job and even fine tuned the TV for optimum color and sharpness.

Geek Squad showed up on time and programmed a receiver that had not been set up originally due to a faulty remote. What could have taken me hours with some frustration they did in minutes.

The service person came in and let me know what was the issue.

Technicians took my old TV down and got my new one up within 1hour. They were able to program the new system and fully integrate it with my surround system as well as with my IR master remote!

Geek squad has done a fantastic job of what they’re doing. Sadly Best Buy customer service on the phone, emails, and in person has gave me terrible experience.

Connected my outside speaker to my receiver. Everything works. I now can hear music outside.

Robert Rice came out prior to install and put together a plan for my equipment. He was very professional, knowledgeable and answered all my questions. I rate him very highly.

Thanks you Jason from the geek squad for his dedication to take the time and install all the system in my home He was very professional Very happy

The tech was polite; wore his mask the whole time; and when he couldn't figure out how to dismount my TV, he called for backup help who arrived within 15 minutes. The techs made sure everything worked before they left.

Technician was not able to fix my problem, but pointed me in the right direction to contact the manufacturer and my part was replaced under full warranty.

Quick appointment, On time, knowledge, &professional

Geek Squad came to fine tune recent receiver install. And add the 2 rear surrounds to install. They also had to reconfigure the source vs volume setup. All done fine with some tasks needed to setup menu choices.

Chris did a good job installing receiver. A replacement for complicated old system. He was very determined to get it right. It has a few hiccups that he could not get rid of but it works.

They were very professional and resolved all of my problems. And answered all of my other questions. And recommended other products I will order.

The agents did a thorough job of programming our universal remote to our new television and all of the Home Theater accessories.