Customer Ratings & Reviews
- SKU:
- 6433396
Customer reviews
Rating 4.5 out of 5 stars with 2806 reviews
(2,806 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great unit and has really improved our television watching. The agent who did the installation was on time, was polite, very knowledgeable and finished the job in a timely fashion. Would purchase and would use Geek Squad again.
I would recommend this to a friendRated 5 out of 5 stars
Fixed old AV system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a repair on a 17 year old system. I was amazed that anyone could fix it. Great Job!
I would recommend this to a friendRated 5 out of 5 stars
Quick install done right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My replacement tv had lots of devices that needed to be plugged in to new tv & I was not up for the job. The team did all the work with no issues. It was quick & easy.
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
The guys was very friendly, and had good knowledge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad came in and connect my receiver to my television and speaker. They did a very good job very pleased.
I would recommend this to a friendRated 5 out of 5 stars
Very Fast and sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everybody knows their stuff. Bobby and Mike my installers. Not overanxious to get to next stop. Comfortable for me. Going to renew my annual service and equipment insurance fee because of continued allegiance to Best Buy and the Geek Squad
I would recommend this to a friendRated 5 out of 5 stars
Efficiency is effective and excellent for business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The last two services were very and efficient. It has been a six month effort. Skill sets matter and customer service attitude is a money plus.
I would recommend this to a friendRated 5 out of 5 stars
Geeck Squad setup my surround sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Todd setup my surround sound to operate thru my TV and all my stereo equipment independently. It sounds great!
I would recommend this to a friendRated 5 out of 5 stars
Sound system install went well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our tech lead was Jeremy. Both he and his assistant we’re great. They arrived on time and got right to work. He had several parts to install and did them all well. We’re enjoying our new sound system.
I would recommend this to a friendRated 5 out of 5 stars
Receiver replacement.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my receiver and calibrated it to optimize the surround sound to my speakers.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad always consistently helpful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was quick, efficient and very friendly.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was terrific
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad connected everything perfectly and make sure to double check it all with me before leaving. This is the first time I have experienced this kind of service without requiring a follow up call.
I would recommend this to a friendRated 5 out of 5 stars
Out of box with broken screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Geek Squad to install my new 75” tv. The guys mounted the TV , turned it on… bingo the screen was cracked. There was no damage to the box. TV was shipped broken.
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
Yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mike and Paco were fabulous.. I had issues with my surround sound after using remote wrong and they got right back to me!! I love this team!! They have been to my house multiple times and they are very informative!! Thanks!!
I would recommend this to a friendRated 5 out of 5 stars
Brent GREAT!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brent, was great got Amp 7.2 hook up and sounds great. He need a Raise he has my vote!
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New receiver, the techs set it up and connected to my speakers.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have always had excellent service from the Geek squad and this install for a 65" TV was no exception. Knowledgeable and thorough. We highly recommend Geek Squad.
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Pro Sueround set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was on time. Friendly. Very experienced at what he does...
I would recommend this to a friendRated 5 out of 5 stars
Geeks did smooth and friendly install of equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed receiver and set up with speakers with demonstration of all aspects of unit. Got a big boost in sound quality over older unit we replaced.
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad Tv mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ashley and Bre service was excellent . These two ladies came out and mounted my 65” television like it was a 24 “ without the assistant of a man. On time , knowledgeable, clean and friendly! Thanks ladies
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
Excellent Stereo setup personnel.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician who came to my home to setup my new stereo was very efficient, knowledgeable and a very nice gentleman. I recommend him very highly.
I would recommend this to a friend