Customer Ratings & Reviews

Thorough, timely, professional and knowledgeable Geek Squad representatives. Really appreciate the outstanding customer care.

Tech was great -- personable, intelligent, competent, exceeded our expectations.

The 2 men from Geek Squad were very professional and very helpful and patient in showing me how to use my new TV

Christian and Majestic are very knowledgeable when setting up and getting equipment running!

This is a great unit and has really improved our television watching. The agent who did the installation was on time, was polite, very knowledgeable and finished the job in a timely fashion. Would purchase and would use Geek Squad again.

VERY professional staff, they helped me understand my complex sound system and broke it down so I could understand how to optimize. Thankful for the time they spent.

The agents removed the malfunctioning unit and replaced it and tested the sound system. They were very helpful and friendly and made the installation easy for me.

Mike and Paco were fabulous.. I had issues with my surround sound after using remote wrong and they got right back to me!! I love this team!! They have been to my house multiple times and they are very informative!! Thanks!!

Very competent and quick. I was replacing an old amplifier and the past wiring labeling left a lot to be desired - no problem. The new amplifier was installed and my surround sound works perfectly.

Everybody knows their stuff. Bobby and Mike my installers. Not overanxious to get to next stop. Comfortable for me. Going to renew my annual service and equipment insurance fee because of continued allegiance to Best Buy and the Geek Squad

The Geek Squad came on time and they knew what they were doing with the equipment and set-up. Programed everything as needed. They were quick also.

The young man who came to my house gave me just what I wanted, my receiver to work

The Geek squad have mounted 4 television for me recently. They were only required to to mounted and they did a very professional job while doing so. I have continued to use them and Best But regularly and will continue to do so.

Tech was able to get everything back and running after a hard reset on our receiver

Rakim was fantastic and professional on the job setting up my older receiver with the new tv. He was a pleasure to have in my home fixed all of my sound issues. Great job.

Agents did a great job. Equipment is phenomenal. Highly recommended

Set up was fantastic once I got it. Although getting there was challenging.

Very good service. Courteous, knoligeable competent. I was very impressed with this person. He gave me some good solid advice on the operation of this unit. Very thorough. I would give him a ten.

The Home Theater Team set up my new Denon receiver, balanced my surround sound speakers, set up my patio speakers and then typed instructions on how to run everything and more! Excellent Service!

The technicians were very knowledgeable, and they were able to make sense of the additional wires (from a previous AV system). They sorted through the wires and all is ok.