Customer Ratings & Reviews

Agents did a great job. Equipment is phenomenal. Highly recommended

Geek Squad did an awesome job setting up my receiver to my built in speakers. I highly recommend their service. It pays for itself after the first installation

Geek Squad associate got all my equipment connected to my new Denon AVR X4700 including a pioneer laser disc player, a Yahama media player, Sony 800 Blu Ray, DirecTV and Apple+ 4K. .

they were great, however one day after they left, one part of the set up stopped working. so it would be good to have a follow up.

During the pandemic, Geek Squad followed all COVID protocols such as mask use, social distancing, and constant sanitation. Safety is definitely their #1 priority!

It was great to use the Geek Squad to hook up our surround sound. We are not good at electronics and they helped us with all of it. They talked in terms we could understand, would definitely use again.

The Geek Squad was EXCELLENT in everything they did including all hookups with our multiple devices! They made it easy to operate everything - even better than it was previously.

Installers were amazing and efficient. Very polite and friendly and got the job done fast.

Communication prior to installation was excellent. Installation team was very friendly and knowledgeable. Installed my products efficiently and left everything clean when they were done.

They were respectful quick and friendly. I also appreciated they kept u up on there time arrival.

The guys were professional and so thorough. They spent some time figuring out why one old speaker was not working. Got it to work but not full. Did a great job.

All devices were installed quickly & all wires were neatly hidden

We were having issues with our headset setup. Thomas from the Geek Squad in Trussville came and went above and beyond to make sure everything was connected and working properly. Highly recommend the Geek Squad!

Agent told me they would call Saturday as a follow up to the Friday appointment. The GEEK agents mounted the New TV and set up the New Sony receiver. The problem is, on several channels, there is no sound. Just Picture. Those that have sound, there is a delay between the voice and the mouth movement. . NO CALL. So I called and explained the problem to GEEK agent. Agent said he would put in a report and expect a call Monday. TODAY IS TUESDAY AND STILL NO FOLLOW UP.

On time , friendly, polite knowable. Clean, checked out the device gave me some information on my speakers and recommended another receiver that he felt would do better with my speakers .

Our tech Chris was amazing. Very helpful and informative and was very professional.

Corey and Allen did a fantastic job. They were very knowledgeable, resulting in a very professional installation. If I need to use the Geek Squad again, I would specifically request these particular techs.

I had a 2020 model Denon which I'd used on my previous TV. I had run the Denon set-up. However, the Geek squad had found some subtle sound issues for the auto set-up which were corrected with their set-up

It's great.... it is great!!!!!!!!!!!!!!!!!!!!!!!!!

What would I do without these guys??? They helped me out so much. Thank you!