Customer Ratings & Reviews

The agent replaced the power source for my home theater. He stayed to make sure it functioned and that the TV worked properly. I was more than satisfied with the service provided.

The agent set up my new smart watch and was very patient while she did so.

Austin Worrell with Geek was awesome technically troubleshooting several issues.

The agent connected my devices correctly with the exception of the streaming apps which do not have any sound. I have been traveling and have not gotten back to the geek squad to update them

She was the Best tech I've ever had. She worked diligently to rewire and setup the system.

Exceptional value !!! Although I am capable of setting of an AVR, the Geek Squad set-up saved me the trouble. The team made sure all my components were connected and configured to my liking.

Christian and Majestic are very knowledgeable when setting up and getting equipment running!

The GEEK squad guys did a great job of installing our home theater. Everybody loves it.

The two servicemen that assessed my stereo issues then installed my new receiver were excellent. Very knowledgeable, polite and efficient

Samer Assad corrected issues with my new DENON surround sound receiver and speakers. He helped me understand how to manage corrections on my own. He is very good at what he does.

All around good job with the receiver and speakers reconnections.

Geek Squad brought two people to set up my tricky audio system with Sonos amp and controller. Great job making something out of nothing.

Carlos completed installation of main computer, linking it with our Century Link. Dewey completed linking my cell phone with Century Link, and they both were efficient and quick.

Very Professional. Tech was right on time. Go Geek Squad

Geek Squad agent had not been prepared by the Best Buy system for the gear and setup that had been installed three or four years ago - limited success but great effort.

The technician from the Geek Squad was very friendly, knowledgeable, and professional. He setup my receiver for surround sound in short order and it works wonderfully. Thanks.

LOVE. LOVE the Geek Squad service! They just recently set up my new 65' sony TV and stand. Also my new Modem and WI FI. They make things so easy and they save me time doing so!

Jaymi did a great job connecting my speakers and my soundbar. He made sure everything was working properly and took away my old equipment for recycling. Just a great job!

This person with the Geek Squad was so knowledgable, professional, and took time to explain and walk me through how to use my device. I am a fan of the Geek Squad.

The tech that set up my new receiver was FANTASTIC & FAST! He is a PRO and I so appreciate competent people. Please give him a raise or promote him. I think his name was Louis and he was GREAT!!!