Customer Ratings & Reviews

Carlos was personable and professional when he connected my tv to my a/v system. He took the time to demonstrate and explain the features.

I always use Bestbuy Geek Squad for TV installations and I'm always happy with their work and service.

The agents connected my receiver to all my other equipment and the whole system sounds great. The install went very well and they clean up all the wiring very well so everything looks professional.

Agents were awesome had me set up and explained everything in detail in no time!!!!! Always the best

i can't say enough about geek squad. they have always come through for me every time i have had a problem. i will continue to use them.

Geek squad came in and checked out my system. They determined the problem wasn’t my receiver, but my TV was starting to go out.

No problems with the installation or the products, but now I have no audio. It's pretty difficult to reach a live person to set up a service call to fix. Hope this generates some activity. Thanks, Randy Smiley

Timely, friendly, courteous & professional! Guys did a great job and got right down to business.

The Geek Squad was great about hooking up my speakers and new receiver and tv. They were really quick too. We really appreciate all their work.

Professional and courteous staff. I never thought I would buy the annual Geek Squad plan yet I am so glad we did. We have used them for numerous things and we have saved a ton.

I had one of the best geek technicians install my tv and set up my receiver so I could get the best sound quality. Best Buy is the way to go

Knowledgeable and efficient. Not as expensive as private a/v companies

Geek Squad mounted my new TV quickly and professionally. These guys really do a great job!

The agent was most helpful, did what he could. As DVR is still under warranty with Best Buy, he suggested replacement of the unit

The agents installed two different surround sound systems, mounted two televisions, and were extremely knowledgeable and professional. They ensured I knew how to operate each piece of equipment.

Agent told me they would call Saturday as a follow up to the Friday appointment. The GEEK agents mounted the New TV and set up the New Sony receiver. The problem is, on several channels, there is no sound. Just Picture. Those that have sound, there is a delay between the voice and the mouth movement. . NO CALL. So I called and explained the problem to GEEK agent. Agent said he would put in a report and expect a call Monday. TODAY IS TUESDAY AND STILL NO FOLLOW UP.

Micah and Nick were very helpful. They explained what they could and could not do on this visit. They problem solved to help me ultimately get what i want when they come back. I couldn't be happier.

Arrived early, installed my device quickly, was very pleased with the service. would recommend to friends.

THE AGENT CONNECT MY SOUND SYSTEM AND MADE SURE IT WAS WORKING GOOD AND WE WERE SATISFIED WITH THE SOUND, VERY PLEASE WITH GEEK SQUAD SERVICE. GREAT JOB!

Both representatives very knowledgeable on the Sony Bravia and completed the installation in a timely fashion.