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26 Cypress St
Williston, VT 05495
Opens at 9 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2769 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,769 reviews
  • Rated 5 out of 5 stars

    Got my stereo back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jaymi did a great job connecting my speakers and my soundbar. He made sure everything was working properly and took away my old equipment for recycling. Just a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install tech solved problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was fantastic. He provided solutions to problems, gave valuable suggestions, and explained everything very clearly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad agent does not know what to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with the service not from the agent point of view that was very nice but the issue that I am still having with this receiver . These agents do not know how to set up a surround sound system they are not trained they come out and turn on you tube and show how the sound it and tells me that is all working correctly and yet I am still having issues with the received it need it to adjust and calibrate which they did not do I have to call them two times and still not to my satisfaction and the return date is long gone . It might be an issue with the receiver but I will never know I cannot return and change to something else due to the return window is closed so I just spend $450.00 and throwing out because you agent do not know what to do . Very frustrated customer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional value !!! Although I am capable of setting of an AVR, the Geek Squad set-up saved me the trouble. The team made sure all my components were connected and configured to my liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John from the East Stroudsburg Bestbuy is amazing. He is highly knowledgeable. He goes above and beyond for customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samer Assad corrected issues with my new DENON surround sound receiver and speakers. He helped me understand how to manage corrections on my own. He is very good at what he does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite Geeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos completed installation of main computer, linking it with our Century Link. Dewey completed linking my cell phone with Century Link, and they both were efficient and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installing receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing and setting up the receiver. They explained how to use it with our other components. Tell them thanks for everything!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician from the Geek Squad was very friendly, knowledgeable, and professional. He setup my receiver for surround sound in short order and it works wonderfully. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad were awesome to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very polite, helpful and spent the time needed to make sure things were working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THE GEEK SQUAD SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE. LOVE the Geek Squad service! They just recently set up my new 65' sony TV and stand. Also my new Modem and WI FI. They make things so easy and they save me time doing so!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vince and his assistants were awesome, very efficient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with Geek Squad performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, discussed work to be performed, worked with thoughtfulness and was orderly, made sure I was satisfied with the job,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad did a great job installing and setting up our surround sound system. They were very knowledgeable, answered all our questions. Great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and made all necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my new TV and also connected and synced all my devices. The sound thru my stereo receiver is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AV INSTALLED PEFECTLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer on time and explained what he was doing as he completed the task. Friendly and courteous. Ted, Ed was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very knowledgeable and their assessment of my stereo and its surroundings it turned out great couldn't ask for better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV and Denon Audio Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up on time and set up my Denon AV audio system to work seamlessly with the TV. Spent time showing me how to work the combo too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Significant Expenditure Saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians were able to reconfigure my system so I would no need a Tuner/amplifier. This saved me from a significant expenditure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another outstanding Geek Squad service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team hooked up a three amplifier router. Works great!

    I would recommend this to a friend
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