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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,806 reviews
  • Rated 5 out of 5 stars

    Pleased with Geek Squad performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, discussed work to be performed, worked with thoughtfulness and was orderly, made sure I was satisfied with the job,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was on time and fixed my problems quickly. You can’t ask for more than that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found problem with projector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked the diagnostic test on my home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Significant Expenditure Saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians were able to reconfigure my system so I would no need a Tuner/amplifier. This saved me from a significant expenditure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install tech solved problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was fantastic. He provided solutions to problems, gave valuable suggestions, and explained everything very clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Techs made my surround sound great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Techs knew what they were doing. We needed them to come out after we flooring laid. The surround sound is better than before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    YAMAHA RECEIVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for over 6 months and don’t know what I like better the name (YAMAHA) or the fact that I get INCREDIBLE sound……Hard to pick which one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service 7/6/22

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squads guys were excellent. Clean, timely and excellent gentleman. They knew exactly what to do and the sequence to do it! A+. 10+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    7.1 surround sound speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a good job installing and hooking up my speakers to my AV receiver . They briefly show how to manually calibrate my speakers to get the best full sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and professional, informed me when he was on his way over, and when I could expect him to arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative from Geek Squad was very thorough to make sure that all components were working correctly before he finished. I was impressed by him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marrantz and Yamaha switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed out Marrantz receiver going in for warranted repair and put in place my older Yamaha receiver. Hooked it all up in less then one hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All devices were installed quickly & all wires were neatly hidden

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Kept the area clean, knew what to do and got everything set up with ease. Recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad member is terrific at installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was efficient and knowledgeable. He had everything done and answered all our questions so thoroughly and patiently !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both representatives very knowledgeable on the Sony Bravia and completed the installation in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Russell and team are excellent! They made the process less painful and helped us to build the best system to meet our requirements!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use Bestbuy Geek Squad for TV installations and I'm always happy with their work and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great servuce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My unit performed to all exceptions, I needed service to connect without a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional, prompt and courteous and fast. Won't hesitate to use them again

    I would recommend this to a friend