Customer Ratings & Reviews

The two techs showed up on time and had our tv mounted and components connected very quickly...answered questions and demonstrated different options with the remotes.

There was no install and agents were surprised that it was a quick fix between surround sound and remote. I prepaid 135.00 and should have paid 99.00

Our Geek Squad Agents are great. Polite professionals with a sense of humor. We are happy the home installation!

The agents quickly and with high quality service installed the new receiver. They were very professional in their work.

Geek squad came in set up my system. They made sure the system, speakers and remote was working properly before they left.

Called in advance of coming, came in time, worked from the moment technician arrived and everything went smoothly...despite the complexity of the set up. Very happy.

Great product, professional service. Addresses deficiencies and great support.

Got the projector, screen and universal remote configured by GeekSquad and they were prompt in communication and getting it done promptly.

Korwyn is has been to our home 2 separate times for different installations and has provided consistent exceptional customer service.

Learned functions not used before. That was really helpful in enjoying the surround sound at all times.

Reggie did a great job. He understood what needed to be done and took great care in accomplishing it.

good purchase this product exceeded my expectations!! I would recommend this to each of my friends and family members! Great job Best Buy team!!

Agent arrived late and checked out my Onkyo receiver and component parts to see if everything was connected correctly. After about 30 min. he said all was connected right and that I would need to contact TiVo to upgrade their service to my unit, which I have done. Felt he was in a rush to finish as it was Saturday afternoon. He did what was requested hence i would recommend the service, just was looking for more help. I have used Geek Squad before and will use them again.

Set up HEOS and connected system to wifi. System was complicated, and they worked through it pretty well. They spoke poorly of the HEOS system, though.

They had everything up and running perfectly in less than an hour. Blew my mind how fast and easy it was for them. Saved me hours of messing around with it.

JD is definately the expert at setting up systems like the one i bought. System sounds great.

Knowledgeable and efficient. Not as expensive as private a/v companies

Great sound and just a great overall piece of equipment

Samuel was so helpful. There was another tech item I needed help with while he was here and he very graciously took time to help me out.

The agent checked my connections and made sure the CD player and radio were working properly