Customer Ratings & Reviews

My technicians put my system together and explained everything about the operations. I recommend everyone use these professional’s.

The agents skillfully set up my new receiver, but it still doesn’t play my FM Radio stations.

The agents programmed my receiver and set it up for dual zones. Unless you're an audiophile, Denon is a difficult receiver to set up.

Bestbuy has a number one services. My svs pb 3000 is a bass killer. this subwoofer is a monster thanks bestbuy for your help and services.

The agents did an excellent job connecting up my new equipment and instructing me in its use.

Both Alex & Antonio are outstanding agents for Geek Squad. The DVD is now integrated properly integrated into my system. Congratulations for a job well done.

the agent did a great job connecting my new avr receiver! it sounds amazing for movies!

The agents quickly and with high quality service installed the new receiver. They were very professional in their work.

Geek squad was excellent. Patient and thorough. Although follow questions up a bit of a challenge.

The agent set up my TV and made sure everything worked properly.

The new TV works fine. The old audio system needs adjustment as the sound is inconsistent. I'll ask someone to come back and check it out.

Geek squad came in set up my system. They made sure the system, speakers and remote was working properly before they left.

The agents attempted to connect the receiver but I had to order an antenna.

Did what needed to be done. Got the job done as quickly as they could.

The first team sent out to install our 77" TV was not prepared to connect all the equipment to the surround sound system despite the fact that was clearly part of the project agreement. They were only capable of installing the mounting brackets and then the TV to the bracket. The second team was one person and he only connected the equipment. He did not know how to connect to the single remote control device. We were charged for two installations despite the fact that we paid $99.00 to be some kind of member that meant we got free installation. We still have not heard back about connecting the remote-control device. Both the first and second team were courteous. However, connection and wiring done by the second individual was not as professional as I would have hoped. The wires were haphazardly slapped together not professionally routed.

The agents determined that they could not complete the order due to the age of one of the devices and canceled the work order and canceled the charges.

Agents recommended the right systems setup for my apartment and made sure that I fully understood the proper operation of both audio and video.

Chris was the best!!!! I would recommend the geek squad to install TV's anytime. No third party because they do not know what they are doing and mess things up

It was great that the technicians took time and patience with me during the home theater set up.

The guys were on time and very knowledgeable about the product. They carefully replaced the old receiver and fine tuned all speaker settings.