Customer Ratings & Reviews

Agent was outstanding and very polite and knowledge.

Mike and Zion rock! They were prompt, clean, professional, took time to make everything look fantastic. I would highly recommend this install crew!!

The technician installed my new receiver quickly and efficiently. He also facilitated my return credit for a previously purchased receiver that was not adequate for my system.

Did a good job fixing the issue with our surround sound but we seemed to run into issues again recently with our system so we need some additional assistance.

After having water damage the Geek Squad was able to assist us in a consultation in replacing our damaged equipment and everything works like brand new!!

I give the credit to Melvin from Naples store and geek squad worker who installed.

The agents did a wonderful job setting up my receiver and connecting my home theater. I am very happy with Geek Squad and highly recommend their services.

The Geek Squad guys were excellent and explained a variety of things to enhance my service!

Technician resolved connection problem in less than 5 minutes

They were very efficient. They answered all my questions and its sounds awesome

Andrew and Joey were awesome. Both were knowledgeable and very polite. Very positive experience. I recommend the total tech coverage.

Professional, knowledgeable, prompt, informative and respectful service. Could not ask for anything more.

The agent connected our speakers and checked out our home theater system. He explained the setup and showed us how to operate the system features and remotes.

Service was efficient and helpful. Staff member was on time and did what was needed.

Agents replaced my receiver and programmed my remote quickly and explained everything we needed to know.

made sure all my surround speakers were working before leaving, also made sure remotes were programmed and had best sound set up on receiver

Jorge did an EXCELLENT job installing my new Receiver.

The technician came on time with the products I had ordered, and connected everything quickly. He took the time to explain to me how everything worked. I couldn't be happier.

Geek squad fixed my surround sound fast & got it sounding how it should be

I Remember a time when Geek Squad was the Gold standard. Not anymore. The set-ups recently, had to input settings, do prep work and explain how a system works because I actually read the manual. Most are very polite and willing to accommodate AFTERWARDS. If I pay for a service/install, I expect to continue entertaining friends while you work. Not stop what I'm doing to show you something you missed. The average customer wont know what to look for unless they are an enthusiasts of the product they buy.