Customer Ratings & Reviews

The Geek Squad guys were excellent and explained a variety of things to enhance my service!

Courtney came to my house to install 2 in wall and 2 ceiling speakers and connect everything to my receiver and tested to make sure everything works fine.

The guys were great! Very helpful & knowledgable. Arrived on time as they did when they installed our TV. We appreciated their help with our amp.

peace of mind. I've used this in the past everything was a success. geek squad don't take long to declare something useless before ordering a new product.

Joel was a very courteous and outgoing person. He did the job and asked if I needed anything else.

The Geek Squad resolved my speaker problem in a timely manner. They personified excellence: articulate, courteous, and extremely professional.

Total did the set up for our new TV ERasy to make appointment, technician arrived on time and was very knowledgeable

Great service from Geek Squad. They arrived in time. Knew what they were there to do. Got it done!

Although my devices were older and complicated the Geek squad guy explained that it was a good unit and we needed a better cable. All works perfectly.

The agent was very nice. He went over and above what he had to do. There was a mixup on my order, but the agent did everything I asked him to do.

I give the credit to Melvin from Naples store and geek squad worker who installed.

Service was efficient and helpful. Staff member was on time and did what was needed.

Nice job, professional techs, friendly service call. Its not the techs fault, but the time frame for an appt was several weeks.

John was very kind and knowledgeable! He did a fantastic job setting up my Stereo system with receiver, etc.

Excellent service and set up. Very professional staff (Ben, Ricky and Collins). BBQ time

The agents attempted to connect the receiver but I had to order an antenna.

The first team sent out to install our 77" TV was not prepared to connect all the equipment to the surround sound system despite the fact that was clearly part of the project agreement. They were only capable of installing the mounting brackets and then the TV to the bracket. The second team was one person and he only connected the equipment. He did not know how to connect to the single remote control device. We were charged for two installations despite the fact that we paid $99.00 to be some kind of member that meant we got free installation. We still have not heard back about connecting the remote-control device. Both the first and second team were courteous. However, connection and wiring done by the second individual was not as professional as I would have hoped. The wires were haphazardly slapped together not professionally routed.

Jacob was outstanding. Fast set up, addressed all my wishes!! great job & extremely happyy with Jacob

The team hooked up a three amplifier router. Works great!

The Geek Squad mounted the wall mount, TV, and hook up all the devices excellently. Very happy with their service.