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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,806 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my receiver with great attent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bree is a very knowledgeable Geek Squad tech and installed my receiver into a complex system with a thorough comprehensive approach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient. They answered all my questions and its sounds awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surround sound install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great experience Told all my friends about the great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of home entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very interested in my explaination of the install they had madd some recommendation to alter my plan yet it all worked out great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Demon receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agent. Knew what he was doing. Completed job in a timely matter. Solved all issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RECEIVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WALT WAS VERY HELPFUL N WE ARE VERY HAPPY W OUR RECIEVER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Henry deserves a raise!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Henry did an outstanding job hooking up all components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what needed to be done. Got the job done as quickly as they could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jarod was fantastic! He was super knowledgeable, professional, and very friendly. I would recommend him 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Denon stereo, speakers and TV needed to be tweaked. Set up my eero as well. Very happy with the technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Always Delivers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an updated receiver and the techs did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were punctual and delivered my stereo receiver. They set up my sound system and it works amazingly well. They did exactly what was expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ed was extremely helpful and patient with our questions. Did a great job, very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quick setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and able to get everything setup and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed surround sound

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fixed my surround sound fast & got it sounding how it should be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 set up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and made sure everything worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful throughout the process, completed in a timely manner, and let me know every step in the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tested all the existing surround speakers and set up and installed the new blue tooth receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and surround system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are very fortunate to have this technician on your team. Very efficient, polite, explained everything and said to call him if I’m having trouble.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Here's to Dusti!n

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job! Would recommend Best Buy to anybody and everything was done professionally.

    I would recommend this to a friend