Customer Ratings & Reviews

This is my second Asus and it is even better than my still active 6 year old Asus. It was easy to set up, faster and offers features I can grow into over time.

This laptop was open box. It has worked great. It is fast and does everything I need it to do.

Laptop is pretty fast and can operate pretty well with multi-programs opened at the same time. Doesn’t lag much at all. The only issue is the mouse and touchpad. For two days now, my mouse has disappeared/frozen. Tried a couple of troubleshooting tricks such as the fn key + f9; still doesn’t work. I bought this laptop for college so I’m a little worried if my issue is minor or if I have to ship it out to get it fixed... -Another slight annoyance is the finger-print reader. Doesn’t really read well with my finger; sometimes takes forever or I have to use my pin password.

Very solid computer. Surprised in a good way. Love that it can be used as a tablet. The solid state hard drive is ridiculous. It's amazing. So fast. So proficient. Wish it was still on sale. Would have bought another one

Needed a new laptop, been using it for 6-7 months, bought it open-box. There was nothing wrong with it other than the trackpad not working (it didn't matter to me, it's touchscreen). Now compare to this to my Asus intel i7 5 gen processor laptop i was still using to this Asus 2-in-1 touchscreen Intel i5 8th gen. World of Difference! Faster startup, touchscreen, folding it into a tablet, small and portable, fingerprint scan (unique, but don't know if reliable), and 720p webcam. There were some sacrifices to be made: no number pad on the keyboard, smaller screen, no CD-ROM drive, less memory and ram, etc. This is not a video game laptop! However, it can play mass effect 3, and Skyrim V, etc. on low graphic settings well enough for the casual gamer. Anything requiring higher graphics it won't handle. It has the process speed for it, but not the graphics card. Forgot to add, that it does heat up when play such games. Takes a lot of RAM processing power. For Streaming/social media, works fine. Same with Wifi and Bluetooth. You can connect Bluetooth devices to this. So adding wireless Bluetooth headphones to this I would think possible. I can connect my Bluetooth Alexa dot speaker to this computer. So headphones would most likely work the same. I also tried my bamboo pen and it works. (On a side note, it's best to learn how to use your products well as it will better the experience with them. I don't know how to use my bamboo pen that well, but there are probably more features I haven't uncovered.) For what you're buying, it's not bad. I do recommend that you do your research before hand while certain stuff is on sale. Because they won't have good deals forever. I hope this was insightful.

I needed a lightweight laptop to edit photos away from home and this has worked out great so far. I cover live music for a website and this really helps meet deadlines. Powerful enough to work my editing software and light & compact enough for easy travel. The SD slot is a big plus that didn't seem to be available on any of the similar models of this size. Not a huge drive, but enough to store a weekend's worth of shots, so no complaints there.

This laptop has beem great. Sometimes it does wierd stuff. Loses its pointer on the screen(touch screen unuseable). Audio shuts off... just wierd lil glitchy stuff. But, Im sure its due to automatic updates. Just kinda annoying. Had zero issues. Been great during covid. Wife does school online.

I got this laptop at a great price and had some gift cards that I used to help pay for it. It’s fast and has a backlit keyboard that is convenient when using it on a plane. It’s got lots of USB ports and an HDMI port as well. For me, the only downside is that the hard drive at 128 gig is not big enough. But I definitely got my money’s worth!

It is a solid laptop. It has all the features that I wanted. Sometimes I use it as a tablet. It has a good and sharp display. The only thing that it can be improved is the power button that is hard and on the side. I can be located on keyboard face and a little bit softer. Overall is a good laptop.

Got this laptop for my niece, who’s a high school senior. I decided to setup everything for her. I also did the software & driver updates. Everything went smoothly and relatively fast. When first turned on, the fan sounded louder but quieted down as I started the setup process. The laptop’s screen is very clear & beautiful colors. The touchscreen is responsive & makes navigation easier. Have not tried the Wacom Bamboo pen on it. The sound can be better, maybe if the speakers are on top rather than the bottom. But totally not a deal breaker. Just connect it to a portable speaker if you wish the sound to be louder. It connects to wifi fast & stayed connected til i disconnected. I tried it as tablet, tent & flat. Really solid feel. The keyboard has a nice sound & is backlit. Never had Asus before, so glad i got this from Best Buy when it was on sale. It has enough ports & comes with a smaller size charger which fits easily in the laptop sleeve which i also got from Best Buy. The turn on button is on the left side which sometimes takes a couple of firm push. No optical drive, so I got the Asus slim external optical drive also from Best Buy. The laptop recognized it in less than 30 seconds. Easily played a music cd. I was told by my IT friend that i needed to download an app so i can watch dvd movies on this laptop. Again not a deal breaker. I am very happy with this Asus laptop & very excited to gift it to my niece. I’m confident she’ll love it & will get to do a lot of school & fun stuffs.

It's nice, zippy, super lightweight. Love the touchscreen especially the 2 in 1 aspect. Very well made. It's expensive, but I got I it as a display model on clearance, so it was more reasonable.

So far, this has been a great little machine. Its fast, good clear picture and the backlit keyboard was a must for me. I choose this because I have a 15" Asus that is also great. The power button is a little hard to get use to. It starts fast which I like a lot, and the wifi card seem to be of good quality, no issues, never looses connection and changes web pages fast. The screen brightness is very good IMO. For $499 I feel this is a steal. I would not hesitate to buy it again at that price. I was considering the 13.3" Dell but decided on this mainly due to price and from using the 15" Asus I never hesitated to purchase this. I always preferred a Dell but I believe this is a better quality laptop. Buy it and I believe you will agree Asus makes a better laptop with better quality components and at a fair price.

This computer is so great! Before this computer I had a HP Pavilion and a Mac and now I’m so glad I switched to an ASUS! It’s so easy to use and the screen flips to tablet mode which is super convenient especially for a student like myself to edit files. I also purchased the Bamboo pen with it and it’s honestly great. I’m left handed as well and the computer allowed me to set my settings for left handed tasks so the screen doesn’t move when I’m writing! I have it for almost four months now and I haven’t had a single glitch or issue. Definitely recommend this for any student especially if they like to write out notes or hand edit files.

I got a great deal on this laptop. Very fast and easy to manage. Lightweight and love the touch feature. Wished the power button was more responsive but overall a nice laptop.

Great for carrying because of its weight. I enjoy how fast it is moving from one application to the others. I will refer this system to anyone in use of a computer.

WE loved this laptop, my daughters uses it in college, and she's very happy with it. It's light weight, fast, easy to setup and use. She's very happy with it.

I really love my new laptop. I didn't think I would use the touchscreen setting but it comes in handy quite a bit. It's not too big and very light.

My previous laptop was an ASUS and I never had a single problem with it during the 7-plus years of use. When I wanted to update with more functions and programs, I wanted another ASUS. Best of all, because I recently retired, the 2-in-1 touch-screen (360 degrees) is like having a very easy-to-read (larger print for me) I-pad as well. Great for streaming and photos, and videos. I expected to pay more for this very high quality laptop computer. The ASUS name is not as familiar as other brand names, but it's my opinion that ASUS is the best!

Nice specs for my proposes and like the aluminum case over a plastic case. Noticed no issues with only having 8GB RAM, the 128GB drive encourages the use of cloud storage. Like the single corded power supply brick vs the 2 corded with brick in the middle. Good speakers and the ports I need in a Laptop. The finger print unlock feature works well and hard to do without now that I have used this Laptop. I have been a long time Dell user so these other things I found to be issues may not be for others. When opening the screen at a certain point it begins to lift the back of the computer up so that the rear rubber feet no longer make contact with the table causing the Laptop to be more susceptible to sliding. One could say it provides a little better angle to the keyboard but I do not think it is that much of a lift. I do believe it is more stable with this feature as the weight shifts back as the screen goes back since the bottom of the screen is resting on the table (little bumpers on bottom edge of screen). The crazy thing I never would have thought about is that it is missing a Function Key lock/unlock capability. What this means is that the top row is locked to the function key (F1-F12) and to use the multimedia or other functions, that I mostly use, I must hold the Fn key first. There is only a volume up and down for multimedia, no skip or play/pause keys. Never knew how little I used the function keys until I had to not use them. The bios is very basic and little seems customizable. If one doesn't use the multimedia keys and uses the function keys then I highly recommend this Laptop. Very nice and durable seeming for a good price. I am outside the return policy but that one issue of no function lock bothers me enough that I plan to sell this and find a Laptop with a lock/unlock of the function key row. I have never had a computer that this was not possible to do. Even if it wasn't the multimedia keys the screen brightness, keyboard brightness, mute all require two hands to engage.

After watching plenty of videos of the iPad Pro, I finally decided to purchase this device as my primary on the go device. It provides me more functionality having an actual keyboard and using more than iOs applications. I even upgraded my SSD from 128 to include an additional 1TB out the box. I'm a Windows PC girl so this meets every need I have. It has an SD card reader, USB ports, quiet, and lightweight for traveling. Tablet mode and Windows Ink is only a bonus making it comparable to what I wanted the iPad and apple pencil to do. The $499 price point was even better then what Apple was asking.