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Customer Ratings & Reviews

Your price for this item is $729.00

Customer reviews

Rating 4.2 out of 5 stars with 27 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers express satisfaction with the Orb-i robotic vacuum cleaner's self-emptying feature, praising its convenience and efficiency. They also appreciate the LiDAR mapping technology for its accuracy and user-friendly interface. Overall, customers are highly satisfied with the Orb-i's performance and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 27 reviews
  • Pros mentioned:
    User friendly app

    Rated 5 out of 5 stars

    Highly recommended.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob's performance has been exceptional. My pug and kitten shed excessively, but the thorough cleaning under my bed and in my living room yielded outstanding results. The application's user-friendliness is remarkable, and I highly recommend this product, especially for single individuals facing similar challenges. It's a particularly effective solution when one is away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Self-emptying

    Rated 5 out of 5 stars

    Little Helper Bob

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received Bob (Dustin) and he got to work right away. He started mapping our entire house with no issues. He made a clear difference with vacuuming all the dirt off the floor. As we live on a farm dirt makes it in the house a lot. Bob only got stuck once on one our son's toys. We helped him with that and he has not gotten stuck since. He goes back to his station when his battery gets low and when he needs to dump his bin. Bob is very independent and good at his job. He's our little helper.

    I would recommend this to a friend
  • Cons mentioned:
    Brush falling off

    Rated 3 out of 5 stars

    Don't waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month of owning this I fear i made a mistake. It was perfect in the beginning & I would have given it 5 stars but not anymore. The little brrom keeps falling off not matter what I do & it just doesn't pick up as much without it. If you are thinking about getting this I would save your money & get something else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It Stripes!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once mapped, it goes back and forth across the room and around the outside perimeter

    No, I would not recommend this to a friend
  • Pros mentioned:
    Self-emptying

    Rated 4 out of 5 stars

    Robust and sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for two month and does a pretty good job without any hiccups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good vacuum. Only problem is the little sweeper breaks off all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bobsweep Orbi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and does a good job. Enjoying my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .works great! Mapping is awesome. The only problem is that the brush falls off every time we run her.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Localization

    Rated 2 out of 5 stars

    Trouble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and everything about it . But it keeos having localization problems. I restart it and everthi ng . Still happening

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Would lose WIFI connection and all the app features wouldn’t work. Returned thinking it was a one off and bought a second one…. WIFI chip stopped working 3 days later. Gave up on the brand and went to something else If i could give zero stars i would

    No, I would not recommend this to a friend
  • Pros mentioned:
    Efficient cleaning, Lidar mapping, Self-emptying

    Rated 5 out of 5 stars

    My husband is jealous!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Dustin from Sam's Club and i absolutely love it. The LiDar mapped my home so efficiently making setup virtually hands free. The app is very user friendly and completes the setup process. I was skeptical about ordering this robot since I've had several bots that just weren't worth the time or money. But this guy has renewed my belief that robot vacuums can be efficient and have a place in my home. I love that i can create a schedule for Dustin and then forget it. He has never gotten trapped because of the LiDar and he empties himself. What more could i ask for? He's perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Efficient cleaning, Self-emptying
    Cons mentioned:
    Hair removal

    Rated 5 out of 5 stars

    Super Easy to Setup & Use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had Terry for a very short while now. But I would kill anyone if something were to happen to him. He was super easy to set up. Didn’t fall down the stairs to his death. Does a pretty good job cleaning and stuff. Does get some long hair trapped in its roller but easy to pull the roller out and clean. We haven’t tired the mop function but I’m excited to try when we get our basement redone. Overall very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bobseep orb-i

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just replaced my bobsweep standard (moved to basement), with the Orb-i. My standard has worked great for years and will probably work for another few years. I was so impressed with the standard that I decided on another bobsweep, the Orb-i. It was easy to setup, mapped my upstairs, and does a great job of cleaning and is very quiet. Scheduling and room selections are a really nice feature. The Orb-i app works great. Really nice app and robot!

    I would recommend this to a friend
  • Pros mentioned:
    5000 pa suction, Lidar mapping, Self-emptying

    Rated 5 out of 5 stars

    Robot Vac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing robot vacuum! Works extremely well, I have used several brands before and this one tops it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Gift that Keeps on Giving

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great lil’ bot that works great! My favorite part is the loudness of the empty bin. I love when my hubby is quietly watching a very intense movie and I wait until the perfect moment and hit the empty bin option! LOL It’s the gift that just keeps giving. But for real, it has worked really great and I love how quick it is and still has the power to back it up. I loved it so much that I bought a second one for our cottage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A true back saver!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a lifesaver, literally!! I ruptured two discs in my back while mopping my kitchen floor. I wish I had a better story for the ruptures, like mountain climbing, an extreme shopping trip or saving a kitten from a tree, but alas, it was my Saturday cleaning chores that ruined my back. While I sat on bed rest for two weeks so my back could heal, I started doing research on the best robot vacuum/mop combo. The results came back and bObsweep was the clear winner. So now, my Saturdays are no longer taken up by mopping and sweeping my floors. I now have time to do those things I love. Not mountain climbing (I'm afraid of heights) or saving a kitten (allergic) but I can do extreme shopping trips, all thanks to bObsweep!!

    I would recommend this to a friend
  • Pros mentioned:
    Self-emptying

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with Dustin! I can schedule the cleaning and not have to worry that my floors are not getting clean. I have extra plush carpet in my bedroom and Dustin does not have any problems with cleaning it! I have 2 dogs that shed pretty bad and Dustin does not have any issues with the pet hair! I bought another one for my son. Dustin is worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Lidar mapping

    Rated 5 out of 5 stars

    recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the chance to use the bObsweep, and I was thoroughly impressed. I had a different robot vacuum a few years ago, and I have to say, I'm amazed by how much the technology has advanced. The mapping feature is very user-friendly, and the self-cleaning function makes maintenance effortless. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin is a great robotic vac . It cleaned very well .No problems connecting to wifi and app is decent. The Lider is awesome doesn't bump around or get lost or stuck .performs as promised. Great buy ,I purchased 1 unit performance was amazing, so I brought a another for my upstairs. I totally recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rosie, the robot vacuum rocks!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love “Rosie” our Dustin Vacuum. I purchased it to replace a 6 year old Roomba and the Bobsweep Dustin’s advanced technology is amazing. I love having the ability to control it with the app, even when I’m away from home. It sure makes life easier knowing my floors are vacuumed every day while I’m working. Looking forward to many years of clean floors and less housework. Bobsweep Customer Support (Carlo) has done a fantastic job making sure the Dustin vacuum is performing as expected and all of my questions are answered. Great product and excellent customer service!

    I would recommend this to a friend