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Customer Ratings & Reviews

SKU:
7863243

Customer reviews

Rating 3.8 out of 5 stars with 463 reviews

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74%
would recommend
to a friend

Customers are saying

Customers are delighted by the Data Recovery feature, especially the ability to recover data from thumb drives. Users also appreciate the fast service, experienced technicians, agent knowledge, and professionalism. Some customers reported issues with corrupted hard drives and felt the cost was a bit high. However, others found the service easy to use and friendly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 463 reviews
  • Pros mentioned:
    Data recovery

    Rated 5 out of 5 stars

    Recovered our hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The group was able to recover our hard drive and get all information from it. Very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Data recovery

    Rated 5 out of 5 stars

    Geek Squad support came as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recovered data off the hard drive promptly and maintained communication through completion.

    I would recommend this to a friend
  • Pros mentioned:
    Data recovery

    Rated 5 out of 5 stars

    Didn't recover data...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They couldn't recover my data. Well actually they could for $1400 more. So I decided to go without. Otherwise it's a nice service that Best Buy offers.

    I would recommend this to a friend
  • Pros mentioned:
    Data recovery

    Rated 5 out of 5 stars

    Amazing help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very happy that after my hard drive crashed they were able to salvage 80% of my data! Kudos to the Geek Squad!! Worth every penny!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recovery hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased a protection plan from Geek squad in beat buy to protect our computer and other devices. So far there helpful and we are glad that we did purchased this protection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Data Recovery Services pricy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data recovery costs pretty high for something they have basically recovered. Invented me to get drive returned and shop around. Immediately offered $200 savings from local recovery company.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Data recovery

    Rated 5 out of 5 stars

    Geek Squad did a great recovery job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our hard drive had melted in the last computer and were afraid nothing could be saved, but Geek Squad to the rescue!! They did it and at the minimum quote that had been given when we brought it in.

    I would recommend this to a friend
  • Pros mentioned:
    Data recovery

    Rated 5 out of 5 stars

    Recovered my data!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my computer crashed, they spent a lot of time to recover my data off the hard drive. I was very happy they were able to do this.

    I would recommend this to a friend
  • Pros mentioned:
    Data recovery

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job finding the problem with my computer, replacing the hard drive and recovering data. Never expected to have these issues, guess now I will start backing data up like they recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Data recovery

    Rated 5 out of 5 stars

    geek squad and its many talents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when your computer hard drive crashes and you need and want the information inside it the geek squad has always been there for the fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick stop for a webcam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent on floor quickly directed me to the device, check out was quick and courteous.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 5 out of 5 stars

    data recovery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old hard drive was corrupted. They charge a lot to recover old data but if it is not backed up then you pay the piper.

    I would recommend this to a friend
  • Pros mentioned:
    Data recovery

    Rated 5 out of 5 stars

    in store data recovery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ha a problem with the computer. Geek squad had to do a data recovery after the computer was repaired. All data was restored with no problems afterward. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Data recovery

    Rated 5 out of 5 stars

    Great Recovery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recovery of all internal data of my Toshiba laptop computer. Always great recovery service of data.

    I would recommend this to a friend
  • Pros mentioned:
    Data recovery

    Rated 5 out of 5 stars

    Data recovery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a Great job retrieving our precious memories and data. Reasonably fast and fair cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job of diagnosing my external hard drive and reviewing my options

    I would recommend this to a friend
  • Pros mentioned:
    Data recovery

    Rated 5 out of 5 stars

    Stinks to loose date!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was knowledgable, polite and efficient in dealing with my data loss. While I did not love the cost involved in recovering the infomation - it was able to be recovered.

    I would recommend this to a friend
  • Pros mentioned:
    Data recovery

    Rated 5 out of 5 stars

    Geek Squad was able to get my data recovered!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to send my hard drive off and they were able to recover pretty much all of my data!

    I would recommend this to a friend
  • Pros mentioned:
    Data recovery

    Rated 5 out of 5 stars

    Did the best they could...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My external hard drive went down on me, and they did the best they could to restore as much of the information as possible, and it didn't seem like I am missing anything important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hdd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service are The best and I will be back

    I would recommend this to a friend