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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 150 reviews

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71%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the professional and helpful attitude of the installers. They appreciate the quality of the installation, describing it as well-done. However, some customers experienced unreliable service and frequent rescheduling, which caused inconvenience and frustration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 150 reviews
  • Rated 5 out of 5 stars

    Awesome contractor that came out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They monted my cameras and set it up very happy with the person that came out . And happy with my lorex cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera quality. We are very happy with these security cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that came to install the camera was very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Punctual, informative and professional installatio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both instalers very knowledgable and professional. They let me know the bgest wiring and products for the best audio, video and security installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    e.g. Geek Squad was fabulous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    e.g., Geek Squad installed Ring bell and two mounted cameras with solar panels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I see clearly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I recommend everyone to get them! Installation was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wired installed 2 cameras.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and knowledgable of their profession.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did great with installation. Guys came prepared and were able to complete the job rather quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD CAMERA INSTALL

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS DID AN OUTSTANDING JOB WITH THE INSTALLATION.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m normally would not let geeks into my house. I make exceptions for the geek squad because they are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to set everything up on your own is a daunting task and having a professional to do that for you and help test things out is an excellent idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This agent mounted my outdoor camera and connected it to the service as planned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my floodlights promptly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job installing the floodlights. He even returned to adjust the cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Super Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Geek squad on all me electronics and they are great. Always get a response right away and help is over the top!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I expected

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had them install at an old home. They do a good job on time and pleasant person installed. Always professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very helpful, made good recommendations and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional. Always knowledgeable. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the way they installed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derek and Mario is an awesome team ,they made sure everything look nice and neat ,and they were very professional..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job help me learn how to work them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad install team is amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team is so amazing and extremely knowledgeable about how to install virtually any new technology in your home.

    I would recommend this to a friend
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