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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend

Customers are saying

Customers admire the Harmony Remote Control Programming's ease of use, reliable remote control functionality, and professional installation and programming services. Positive feedback also highlights the knowledgeable and courteous technicians. While some users mentioned that battery life could be improved and scheduling appointments presented challenges, the overall experience was largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,598 reviews
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad met /exceeded my expectations. They were very efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys came on time and did a very professional job. They even reprogrammed by other universal remote so they would have a similar look to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledge of remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took one appt to rule out the remote and diagnose the television was the trouble. Next appointment the solution was instigated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turn table

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service , Tec was very knowledgeable in the field of electronic’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job Efficient Thorough Knowledgeable Ensured all was working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peezy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just let the Geek Squad handle this stuff for you. That's their specialty. Mine is sitting back and enjoying the fruits of their labor. Thanks, GS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A universal remote that can control my entire system. Very useful product with the helpful instruction of the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow, the geek that came out was super knowledgable, and the security of knowing they are always there for us when we need the is super worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great job setting up universal remote. I would not have been able to do it myself. Maybe, but it would of taken forever. Ha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very friendly and informative. Everything was done quickly and professionally.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they connected all of my devises to this. Cable box ,subwoofer , receiver & dvd player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time, handled the programming efficiently - answered all of my questions in a manner that was easily understandable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coordinating the Logitech needs help of tech guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of our local Geek Squad guys is terrific, and his help was essential in getting my Logitech set up! He is well worth the cost...and then some!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pain to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased new tv and receiver the geek squad installed my equipment and programmed my remote at the same time very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prints Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem with Program CD on my Lap Top. It would not recognize the Printer. Had to go to Geek Squad. It worked fine on Desk Top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SURE GLAD I HAVE THIS SERVICE AGENT WHO IS VERY PROFESSIONAL. I HIGHLY RECOMMEND

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the control 4 system before this and it is a better system this system is a much more affordable solution to my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the Harmony universal remote. they did a great job. Takes a bit of time to realize that this remote does it all, and very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They installed our remote for the television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve works very hard on setting up our remote only to find that the remote would not talk to our television. We had to use two remotes to watch our television which is unexceptible to us. We ended up purchasing a new television plus several other items in order to make this work for us. I would think best buy would give us some kind of credit for this problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They programmed the remote control show me how to work it set it up and if is any problem only show me how to correct that

    I would recommend this to a friend