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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend

Customers are saying

Customers admire the Harmony Remote Control Programming's ease of use, reliable remote control functionality, and professional installation and programming services. Positive feedback also highlights the knowledgeable and courteous technicians. While some users mentioned that battery life could be improved and scheduling appointments presented challenges, the overall experience was largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 3,598 reviews
  • Rated 5 out of 5 stars

    Time efficiency for this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With understanding and able to see just how the programming was done I choose to believe how easy I can do it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eliminates Clutter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Universal remote does replace many separate ones. It is a bit complicated to program so I am glad I had the Geek Squad do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived promptly. Installed all equipment. Explained its use. Would not even take a tip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RemoteControl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ed from Geek Squad did a great job programming the remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router set up. Saved me money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router set up. Saved me money. Did not need to buy modem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Harmony remote get rid of all those remotes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Installer was very knowledgable. Some timing patience required to turn all units on and off, but it does in fact work everytime.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleasant surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about this remote. I’m surprised that there are only a few functions I need the origins remotes for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programming the remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad technician programmed our universal remote control so all of our devices work with it. The did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent programmed our control device , did an excellent job, he was efficient snd and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programmed remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and his partner were great. Professional, friendly, competent and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, did a quick clean install and programming and were gone. Very friendly service and did everything I had expected. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were on time, and had it programmed in no time. Too bad it doesn't work anymore after 2 weeks. Went back to my od one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed the old unit and seamlessly integrated the new one into our home entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hector was fabulous... Appreciated his tutorial on my device and his work ethic. most pleased....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went just like the geek squad said.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was all business and very professional in their work.They explain in detail of what has to be done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and effecient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant learn it all in 1 meet but put me on path to learn. Used redo to cement and further inform

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal Remote Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff worked hard to make things right. Very diligent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I did it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, worth the cost to me. For me these remotes are very confusing, I wanted to make sure I was getting the most out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programing is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have never been able to program this remote. The technicians programed the remote to control all my devices. It was well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my equipment quickly in a professional manner. The knew what they were doing.

    I would recommend this to a friend