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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,599 reviews
  • Rated 5 out of 5 stars

    Went very well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable & professional! I recommend this Geek squad that came out to do my work. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWSOME GEEK SQUAD SERVICE!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD AGENTS PLANNED AND WERE SUCCESSFUL IN CARRYING OUT ELECTRONIC COMPONET CONFIGURATIONS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very courteous and knowledgeable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Synced Harmony remote to TV. Made it possible to watch Amazon and Netflix in just a few easy steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad person was extremely knowledgeable and took time to show this old man how things work. Thankful for people like this!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad installing my remote!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have done this install ourselves! Geek Squad guys are the best. Quick and painless!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always the geek squad delivered again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly service as always Patient to explain all the features of the remote Thank you for always delivered beyond expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have just one remote that controls all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is great. It is tricky to learn to use at first. We had to have the Geek Squad come back a second time, and then it all made sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person was professional and assisted with instructions in setting up the setting to automatically default to setting requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One remote for all my equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so worth having Geek Squad program my equipment into my Logitech remote. Saves me time and a lot of frustration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was fine,but I am not so sure about using the Logitech remote.I find just using the cable remote is just as easy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fire Stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, great job and everything went smoothly back to normal again to watch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable and went out of his way to make sure everything worked and we understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job. The Harmony is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cody was very professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install a mesh Wi-Fi to get better service in my two story home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guy did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benjamin did a fantasticjob re-programming my harmony remote. Cant be happier. He listened to my frustration and my desired outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad install this and they did a great job on programming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the remote and all devices working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmony Elite. remote was programmed in about one third of the time it would take me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad came through programming my remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Geek Squad left as I had to do was just use my program remote to start enjoying my full entertainment center from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programmed our universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JayJay corrected our universal remote. Very professional and courteous

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Third time was the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents corrected previous agents mistakes with my TV and sounder set ups.

    I would recommend this to a friend
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