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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend

Customers are saying

Customers admire the Harmony Remote Control Programming's ease of use, reliable remote control functionality, and professional installation and programming services. Positive feedback also highlights the knowledgeable and courteous technicians. While some users mentioned that battery life could be improved and scheduling appointments presented challenges, the overall experience was largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,598 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment for any product you purchase there hassle free and excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the remote and all devices working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmony Elite. remote was programmed in about one third of the time it would take me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The expert from the Geek Squad knew everything that needed to be done. Obviously well trained and very experienced. So very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Control Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad answered all my questions step by step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job getting all components added to my h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service technician very knowledgeable and professional. Reviewed all aspects and operation with me. Answered all questions thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad installing my remote!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have done this install ourselves! Geek Squad guys are the best. Quick and painless!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't do it without them...I will always hire the Geek Squad to install and set up my electronics. It's worth the $!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWSOME GEEK SQUAD SERVICE!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD AGENTS PLANNED AND WERE SUCCESSFUL IN CARRYING OUT ELECTRONIC COMPONET CONFIGURATIONS!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DID NOT PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DID NOT PURCHASE ANYTHING. I HAD A NEED OF SERVICE FROM THE GEEK SQUAD AND WAS SATISFIED WITH THE SERVICE BUT NOT THE AMOUNT IT COST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with Harmony remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very polite tech support. Great Geek Squad representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very courteous and knowledgeable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Synced Harmony remote to TV. Made it possible to watch Amazon and Netflix in just a few easy steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD did great job of installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation and hooked up existing equipment and programmed the existing remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knew what they we're doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep programmed my universal remote...no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went very well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable & professional! I recommend this Geek squad that came out to do my work. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote for handling multiple units.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set-up was flawless and complete explanation given on how to use the product. I was very pleased with the overall outcome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth ever penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech even came back to help me in the use of the remote. Very nice and considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be more pleased with the help from Geek Squad. Friendly, helpful, willing to answer questions, and tech-savvy as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and ON TIME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Team, of which there were 4 over the job time, were professional, knowledgeable, respectful and most important...ON TIME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were courteous and professional. They went beyond normal expectations to be sure everything was perfect. Could not be more pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    harmony remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced two harmony remotes after other ones malfunctioned

    I would recommend this to a friend