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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend

Customers are saying

Customers admire the Harmony Remote Control Programming's ease of use, reliable remote control functionality, and professional installation and programming services. Positive feedback also highlights the knowledgeable and courteous technicians. While some users mentioned that battery life could be improved and scheduling appointments presented challenges, the overall experience was largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,598 reviews
  • Rated 5 out of 5 stars

    Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure the new TV synched with our Harmony universal remote as with old TV. Didn't have to learn new shortcuts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and professional, it was a pleasure to used this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Remote Programmer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust in the Geek Squad expertise and as usual there's been no problem with them programming my remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out in a matter of minutes .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job - arrived in time frame stated - Geek Squad able to do job needed to be done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took their time to explain the universal remote control and how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't review yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't review yet as I just had it set up. Only watched oncce but the sound was great. Still have to set it to my listening preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Harmony controller needed to be synchronized with the new TV and the crew achieved this easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service.Arrived on time and did all the work which was required.Very good personality and customer qualities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech did a good job of programming components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a good job of programming components to the DirecTv remote. Unfortunately we still have to use 2 remotes to control the systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience is this takes more effort than needed. Let the geeks do it. Great Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very knowledgeable and professional. I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad arrived on time and finished in a timea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent synced remote control to tv in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduling the geek squad to program my remote was well worth the money and done within an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a little tech savvy, but not a geek squad member. They did it fast and that freed me up for the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and courteous. His work was neat and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was efficient and experienced. Answered all questions and gave good suggestions. Very satisfied with job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional squad member. Was punctual and did an excellent job of demonstrating the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andre did an excellent job of problem solving and programming the new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciate this service!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate doing it myself! It takes forever, si it’s nice to have Geek squad do it for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys are always friendly and knowledgeable. The demonstrate and explain everything

    I would recommend this to a friend