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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend

Customers are saying

Customers admire the Harmony Remote Control Programming's ease of use, reliable remote control functionality, and professional installation and programming services. Positive feedback also highlights the knowledgeable and courteous technicians. While some users mentioned that battery life could be improved and scheduling appointments presented challenges, the overall experience was largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 3,598 reviews
  • Rated 5 out of 5 stars

    Home theatre up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job was not easy but my tech got it all figured out! Grateful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Harmony remote control. We have a wooden cabinet and the Harmony works without having to the doors open.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect universal remote for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was everything I needed to eliminate 3 others. Battery life surprising long I only charge 1x per week. Go for it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is not working properly and I keep having to use the remote that came with the receiver and also the cable remote. My main complaint is with geek squad At least as far as contacting to fix the problem. I can’t get through to them either by calling the store or by calling the 800 number

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is ALWAYS a welcome sight when service/installation is needed. Great teachers too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good good good good serves,they did good,did good work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They installed the sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the sound bar and made sure all of my peripherals were connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe installation crew was awesome and they advised that I didnt need a new receiver and saved me $400 on my installation!!! Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100 buttons, which one is it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and DEMONSTRATED till you get it with cheat sheets and everything buy a professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was courteous and competent ........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, Bryce and his partner do an excellent job installing our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad visit to diagnose sound bar problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They quickly diagnosed and solved the problems. Reprogrammed my universal remote to accommodate the fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved the problem with my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sevice and great teaching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both service folks were just great. Knew their job and were very helpful in teaching us about our new equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got he remote set up in now time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who were out here were excellent and got it right the first time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted connected to all support devices Set up remote and netflix Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squard install romote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is great and I.m really enjoying the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they delivered our new TV, they did a great job on both the installation & programming our Harmony remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need for tech help

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the Geek squad agents for several devices when we don't know what to do next!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in set it all up. Programmed the remote and gave us a tutorial on using it. He made all so easy.

    I would recommend this to a friend