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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend

Customers are saying

Customers admire the Harmony Remote Control Programming's ease of use, reliable remote control functionality, and professional installation and programming services. Positive feedback also highlights the knowledgeable and courteous technicians. While some users mentioned that battery life could be improved and scheduling appointments presented challenges, the overall experience was largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 3,598 reviews
  • Rated 5 out of 5 stars

    Good remote controler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my second purchase for a remote controller. Gave the first to my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have a good experience when using the services of the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys are knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always count on Geek Squad for our technical issues and they never disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is fairly easy to use. We had the Geek Squad gentleman program it for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great work and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed. Still need assistance to correct the original situation.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Remote Programming Circus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 3 visits to complete the programming of the remote. I have a Universal X-7 and just several Geek Squad members have the knowledge to do the programming. And when I called Geek Squad to schedule a follow up for programming I was told that Geek Squad no longer does Universal programming but they do Harmony. When Geek Squad got to my place they said that information was incorrect. The Geek Squad team that arrived the 3rd time completed the programming. Customer needs to make sure that the Geek Squad team they send has experience programming a Universal Remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service personal was great and really knew what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was awesome in going over the use of my New remote!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    helpful for someone not tech savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was helpful took plenty of time to explain how to use new remote controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent, friendly rep.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who installed my tv was very friendly and professional. He knew his business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The work was done very well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Geek Squad, they have always come through for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men came out and they showed me how to work it . GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have program my remote myself !! I am very happy having it done !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad recommended and does all promised; setup was easy the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great...Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time saver...from three remotes to 'one'...couldn't be easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured best to buy plan for a remote since it will get beat around

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Harmonyn & New Sony DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, my new Harmony Remote isn't programed correctly. It freezes and you can't turn the television off. Also, its not able to play my downloaded music, nor show my movies. on my new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product. Great installer. The product is sti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great installer. The product is still not working properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried and failed on my own...the GeekSquad guy knew his stuff. Could not be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team, Scott and Eric hooked up everything to my remote.

    I would recommend this to a friend