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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend

Customers are saying

Customers admire the Harmony Remote Control Programming's ease of use, reliable remote control functionality, and professional installation and programming services. Positive feedback also highlights the knowledgeable and courteous technicians. While some users mentioned that battery life could be improved and scheduling appointments presented challenges, the overall experience was largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,598 reviews
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the geek squad came through - on time, polite, and technologically savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My help was a success.,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only was the problem fixed, but I also got my computer reconnected to my home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad the item was recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job. On time, helpful, patient, thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way worth it to have them set up remote. Done in minutes and TV ready to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a decent job programming the remote. Good explanation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    programmed remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was able to reprogram all the devices for 1 single usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote is very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a little more instruction on remotes operation. Unable to get correct setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My installer rocked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was a breeze. He was knowledgeable and very patient with two beginners!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up smart remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote was set up and controls were explained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was so organized & tidy. He setup my system & answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provided professional service and explained remote well after personal in home set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome personal service and great response time during the holidays!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech has me down to 2 remotes from 3. Programming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Netflix still won’t go thru my speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers showed up on time and completed the project in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed and programmed our remote were very polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job programming the single remote for all units

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad performed the work effortlessly and efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received in home service from Geek Squad. Luke P. was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up quickly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After watching the geek squad set up, I know it would have taken me 10 times longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job . in and out fixed the problem that direct tv was unable to do

    I would recommend this to a friend