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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend

Customers are saying

Customers admire the Harmony Remote Control Programming's ease of use, reliable remote control functionality, and professional installation and programming services. Positive feedback also highlights the knowledgeable and courteous technicians. While some users mentioned that battery life could be improved and scheduling appointments presented challenges, the overall experience was largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,598 reviews
  • Rated 4 out of 5 stars

    Set up and training satisfactory.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very patient in training and knew what to do to get what was needed to meet my needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents took the time to explain how to use the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programmed it well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmony device has removed three other devices from my table stand. Great news.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up our remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out to set up our remote and consolidate all our electronics to one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality people who know their products and their customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Programing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks that came to my home were courteous, friendly and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were really great. On time, informative and had me up and running in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, and connects to many more sites than Google Chrome. Also a great price.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and friendly. Took the time to explain until I understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will reccomend this to my friends and family or anyone for that matter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Harmony Elite Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad setup and programmed my new Logitec Harmony Elite remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's just what we wanted. Great remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote. Great service from the geek squad. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daren again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should ask for Daren. He is simply the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek support for programming Harmony remote control is very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, I would definitely recommend this to anyone in the market for one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The add on Harmony programing enables better inter component communications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rich in functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    programming complex - done by Geek Squad. Programming just completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad explained everything and simplified for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent & timely service as promised by the Geek Squad crew. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, efficient and knowledgeable! Benny was the best!

    I would recommend this to a friend