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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,599 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad has never disappointed me. They performed the programing on the remote in great time. Always glad when I contract with the squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote programming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programs our remote to use on TV, stereo, DVD surround sound. Showed us how to use answered all our questions. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simplified home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech remote consolidates 4 remotes into 1,at least. Makes turning on home theater easy and simple. One button turns on required components.i.e.watch tv,listen to music or watch Blu-ray movies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes operating all of our devices much easier. The Geek Squad did a great job of programming it and explaining to us how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    On Time and very helpful, I would use them again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad and equipment did very well, the tech person had to some work around with to coordinate with my equipment. He did that Very Well I would definitely utilize their service again

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Control ALL Your Components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad programmed my Harmony Elite remote control device so that with any activity I initiate, all the necessary components are turned on with the correct settings, even my old laserdisc player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Remote Control for Smart TV - Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmony Remote Control Programming instrument was the least expensive we found. It works perfectly well. We thought it was a bit too complicated for us to do ourselves for Multi-media smart TV and opted to call on our Geek Squad. We have a yearly subscription to the Geek Squad and have utilized them many times over the years for both personal and business use. They are always on time and provide text messages for their schedule, and they stand by their work. Wouldn't leave home without them ; )

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Representative was so helpful He spent so much time and was able to make everything good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The geek squad modified the settings on my univers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked on my system until all the issues were fixed and I know how to operate the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a logitech 900 remote and had the geek guys reprogram it for my Samsung 4k bluray DVD player. All functions are working fine, gotta love the geek guys , worth the money as far as I'm concerned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been to our house 4 times to program, re-program, and program the new Logitech remotes. They have been quick, each to work with, and curtious each time!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad programmed our Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents programmed our Remote quickly and expertly. It did not take long and it was done well. Worked like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team excellent service. Would recommend and do business again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad reprogrammed my remote quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent completed the service quickly and with expertise. This was the best agent visit I ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my home theater system along with programming my Logitech remote. He made himself available on his cell phone if I had any issues which came in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad programmed remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician came in and was very professional, gave me a tutorial on how to operate the remote. Still learning the features and happy with the install.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Tech knew his stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech that came out to program my Harmony had it totally done in less than an hour. I had nine devices that had to be configured into 5 program schemes. They all work. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service from Thomas.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas has been out to my home for various needs and he always is professional, knowledgeable and friendly. Anytime I need to use Geek Squad I request Thomas specifically. Please also note I do not want the 25 reward point because I want to compliment Thomas and I ask that his manager please contact me directly as I have more to share regarding the excellence Thomas exudes as a valued employee. Please contact me at +16232971845 thank you. Frederick Lake.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    all in one remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the all in one remote, Geek Squad came out to program it. Now watching football, basketball and movies with the ease and convenience of a one touch control. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great multifunction TV remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great remote for controlling all applications and other devices hooked up to the TV. Tech who installed this was great and showed us how to work the remote before he left.

    I would recommend this to a friend