Customer Ratings & Reviews

Geek squad easily configured the master remote, integrating several input sources. And trained us on it features.

The agents professionally installed our TV without a problem. The installation was done on time and our agents politely answered all of our questions and concerns.

Excellent value, easy and straightforward to use. Makes turning on and off multiple equipment simple.

Fast and knowledgeable. Our guy was on time and finished the job quickly, he obviously knew who he was doing. Very impressive.

I have had my membership with the Geek Squad for several years now. Have had to use them on occasion and have always been treated with courtesy and professionalism. Since I just bought an entire new TV and Bluray system I decided to hire them to setup and install it all. They spent over an hour with me setting it all up and explaining how to work it all. I also have a Harmony One master control and they set it all up for me. I am not a 'techie' so I never knew how to utilize the full capabilities of it. They set it up for me so it now controls everything and I never have to have more than one controller now. It does things that I never knew it could do. Way to go Geek guys!!!

excellent service never disappointed iN Best Buy They always explain everything in detail and always answer any questions I might have.

The agent programed my remote connected all my devices. Ensured I understood how to use the remote. Agent was professional and courtteous.

Can't program myself; however the Geek Squad was professional, quick and thorough to our needs. We wanted our sound system choices included in our handheld. Love it!

The Geek Squad agent was very helpful and knowledgeable. He stayed to make sure everything worked the way I wanted it to and he even got my zone 2 speakers working again!

Technian outstanding knowledge! Answered all my questions. Showed me how to use the remote & insured that i could use it. Well worth getting expert advise & not doing the self stumble method. Lol

Very easy setup to program all remotes into one function keys are readable just in all around good product. The geek squad guy did in outstanding job rewriting my system.

Faced with combining my old tech devices with my new technology, then incorporating everything to communicate with a home theater set up was a no brainer! Jason the GS Tech did a fantastic job. Thorough, took his time to get it right, went through everything to set up, troubleshoot, answer and explain my questions and concerns to match my objectives resulted in a professional job. Nothing but complete satisfaction in services rendered for this homeowner!

Very helpful got things working on harmony remote!

The agent installed our remote after we had not been able to do so ourselves, It took a lot of time and energy. Glad to have the Alexa remote working now,

Did everything that was asked and very professional. It would be nice if contractor services were the same way.

This remote is easy to operate. Allows you to move back and forth from the TV to the DVD player. The technician (Bozet) was very knowledgeable and professional would highly recommend him

The Guys took the extra steps and time to make sure my TV was set up perfectly for my needs.

WE LOVE THIS REMOTE!!! It works all the devices in one remote! We had the Geek Squad install it with our new TV...a MUST! They programmed everything for us, even set up our Wifi with the new TV!

Got new cable service and needed my universal remote reprogrammed. The geeks did a great job by remapping my components' connections. My picture is better and brighter and it works much better.

Jakob very friendly and knowlegable. Took time to review what he had done.