Customer Ratings & Reviews

With the purchase and programming of the Harmony hand held controller we have now coordinated the former functions required of 3 separate devices!

My technician was amazing in getting my controller back working and taking care of a couple of other issues. He also saved me money on knowledge about my tv.

We have used the Geek Squad for t. v. And computers. We have always been happy with the results. Very personable and professional too.

Geek squad did a great job programming my remote and correcting some errors so it controls all my entertainment system.

The agents did install the TV. The salesperson did not ask if we had a surround system which we did so the delivery people could not program TV to Harmony sound system. We had to wait for geek squad to come program TV and was a additional charge to do so. For the high price of the delivery and the installation of the TV it was not professional to charge the additional fee. The salesperson should of told us this at time of sale. From purchase of TV to complete installation was over three weeks.

Instead of having three different remotes tucked in a drawer, the Harmony Logi seemed the best solution for ease in switching between cable and streaming.

I needed the Geek Squad assistance in helping to program my mullti function remote. They responded in a timely manner and completed the programming the first time out.

Great tech support on replacement product that has performed to my satisfaction and needs

This universal remote has helped with the confusion between my wife and I about who controls the remotes. I use the universal and she uses the orriginals.

Programming was easy but use has some unique procedures. After I turn on syaytem, if I want to change channel, I have to enter digital channel. I can't use the ChAnne switch.

My Harmony Remote needed reprogramming. My Geek Rep Shaun was very knowlegeable and patient. He not only reprrammed the remote, he also made it easier to use.

The remote works beautifully and maybe it is because the television works without problems!

The Geek Team set up my new universal remote control. It now works for DirecTV, Denon surround sound receiver, the BlueRay disc, and HEOS Music server. Works great!!

Dealing with separate remotes for each various action was too complex. One remote that does all the needed functionality and “learns” as we go is great!

Excellent customer service ,very knowledgeable and pleasant rep,would highly recommend !

The agents programmed my remote control perfectly.

The tech, Thomas, did a great job and answered all of my questions in a way that I could understand. The GEEK Squad automated contact system is shameful for an electronics company!

Dan programmed all our devices and took extra time to make sure we understood how to use them.

Shawn did a great job reconnecting the remote and everything continues to work fine.

Eliminates all remotes. Holds up to 10 theatre system controls. Perfect. Plus Geek Squad programmed it in far less time than I could have done it.