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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 3,599 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If programmed correctly, this remote is well worth the money. One remote for all your electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony Elite Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great through closed cabinet doors. Easy to use functions all in one remote.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    needed help with surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very gracious and fixed the problem. Also got the remote to handle getting extra purchased channels.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guy came to my home and hooked up my Logitech remote. Explained it to me and sat while I tried all of the functions. Highly recommend the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GEEK squad saved the day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent programmed our new universal remote to access all our devices and Smart TV with a simple one touch system. We love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Use Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help programming remote. Geek Squad had it set up and loaded updates on my Laptop so I can handle any future updates or changes to my system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent service-great universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone who has more than one component should consider buying a Logitech remote. User friendly and eliminates having to use multiple different remotes. Even my husband can use it!!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Universal Remote and Receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys installed my Universal remote and the new receiver and helped us with how to use it ..They are great .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellant work by the technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician provided an excellent summary and demonstration of the product's capabilities and ensured that the product was fully functional before he left the premises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional staff. They arrived on time and completed the services in a satisfactory manner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Add new device to the remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and were able to add new device to the remote. They also added Disneey to the lineup on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the Geek Squad came through and reprogrammed my remote after my purchase of a new TV. These geeks rock!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad worked fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my receiver and programmed my TV and our accessories.Everything worked great!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    On time and answered all questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both men were careful in setting up the Harmony wand. They answered all questions and set up all devises as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Geek Squad reprogramed Harmony Remote quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team did a great job programming my existing remote control to the new TV and existing sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Excellent remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the exact same Logitech universal remote control. Very happy with this model. The installer was efficient, knowledgeable, respectful, & personable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Remote install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and spent time discussing the installation

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Work on sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work on my TV, sound and remote control. Did an awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Training Session

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I programmed many features of the remote, but asked Geek Squad to come out to check my attempt and, more importantly, show me how to use all the features. They came and did just that. The info in the Harmony documentation is sketchy at best. The main feature of this was training. All activities I desired were programmed into the device. They showed me some short cuts and simplified the steps to start and end my activities. “Good job” to these guys.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    X7 great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    X7 is for all. We also purchased the X7 indirect bact door devise that allows the remote to operate without having to point the remote.

    I would recommend this to a friend