Customer Ratings & Reviews

Members of the Geek Squad talked me into this harmony remote during our installation. He completely set it up and it is fantastic!!! He did a fabulous job

The geeks came and programed my remote in just a few minutes

This is a great remote controlling the TV and all Stereo equipment with one remote.

The agent programmed my remote and explained how to operate my Amazon Fire Stick for the Netflix I had purchased.

The Geek Squad that came to set up our system and equipment could not have done a better job...they were efficient, worked well together, were pleasant and explained everything. They took the time to program the remote and checked to ensure it was working properly. They took the time to make a couple of changes to ensure it was correct before they left.

The agents reprogrammed my Logitec. Excellent job and now works the best ever.

Good remote. Works well thru my wood cabinet doors. It is very touch sensitive till you get t used to it! Would recommend this to my friends.

The Geek person was very professional and fixed an app on my laptop in a very short time.

Remote works better than it did before and saved me from buying a new device

Universal remotes aren't easy. It took a couple visits, but GS was patient. So wonderful to have ONE remote.

I have been through at least 5 other remotes. On average 1 a year. This is the best of the best. Super easy and consistent to use...

Robert (Steve) di an excellent job....very helpful and everything working great now

I cannot say enough good things about the Best Buy (Geek Squad) Service folks who installed my TV, sound bar and Harmony remote. As great as the physical installation went, probably the best part was their work programming my remote. I am confident this is something I could have figured out myself, but they did a great job getting it set-up perfectly for me quickly and doing so the first time. We had a brief discussion about what I had purchased and why and they took that information into account when programming my remote. Definitely worth the money.

Ben did a great job programing all the devices to work with the Universal remote. All works well.

They did a great job making all of the components much easier to work with! Thanks

The agent was very professional and courteous and cleaned up before he left.

The Geeks were there to set up our new TV with this control which included all the components attached to the TV. It works great and we're very happy with it.

The technician arrived right on time was very helpful in explaining what he had done and how I could use the Harmony Remote.

Some of us need help to set up the new technology that is available such as the new Harmony Remote I purchased. The gentlemen from the Geek Squad who came to set the programming of my remote were very responsive and quickly had me in operation. They answered all my questions and demonstrated the capabilities of the unit. Their excellent work and great attitude certainly made me a loyal Geek squad supporter.

Excellent guidance on technical issue about remote prpograming