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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 3,599 reviews
  • Rated 5 out of 5 stars

    The technician really knew his stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the technician. He helped immesurably with all of our devices. The Logitech works better than ever now. So happy I switched back to Directv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek worked quickly & got our remote up & running.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek, Joe, was very knowledgeable & had no problem getting our remote to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Functional. Takes the clutter of other remotes out.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Reprogram remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad reprogrammed Harmony remote to accommodate changes in Spectrum box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote programming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome teaching us and making sure we could navigate the remote even with our smart phones

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed and programmed our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a superb job of installing our new TV and programming our remote. Excellent job .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the remote. Makes connecting all our equipment so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time , reprogrammed devices accurately and showed us how to operate it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is an excellen TV and great buy for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look and Picture for this TV. The 4K picture is excellent and the smart TV functionality is an added bonus. I would highly recommend this TV

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote Controlling at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super gadget with phenomenal capabilities. It’s much smarter than I am and takes time to learn. Results are worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek service for harmony excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad for harmony installation are excellent--courteous--positive attitude--wore shoe covers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best universal remote. It is a little tricky to set up but once its done the beauty of having a universal remote for my home theater is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad was in and out in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was in and out in no time and showed me some quick steps to use on my remote!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came on time and did a great job programming my universal remote!. They were professional and very patient when answering all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Harmony Remote has a charging dock, so no more batteries. Easy to use and a definite improvement over older model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tech Group!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the most helpful & knowledgeable people I’ve ever worked with for all my tech stuff!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote reprogram and yamaha / Roku set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two other visits by Geeks on my entertainment system. Daniel was , by far the most knowlegeable, polite, professional geek my wife and I have seen. He listened to our situation and problem solved it with great skill!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice guy set up universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, very thorough. Every component worked well incl. Apple TV ,DVD,Head Set, and Visio Smart TV, Netflix --All on 1 universal remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was extremely fast and knowledgeable in programming the Logitech remote with shortcuts.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional knew what he was doing I would d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional knew what he was doing I would definitely recommend him to anyone.

    I would recommend this to a friend