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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,599 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great jog setting up my TV receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a good job programming my new receiver and setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have the remote working again. Was not working with the old one anymore and the guys were very helpful hooking up the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad set up my remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my system with my remote and explained how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Jobartnapo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with techs. Did excellent job installing and explaining

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that came out were so helpful, professional and gave us excellent customer service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice custom programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek squad program my Universal remote for my home theater system. It's nice to use the one remote and customize for my system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They KNOW there business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, Technion new his business.i received my money worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programmed my Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick, clean, and professional. Programing of Harmony remote was perfect. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quickly programmed the Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up all of the gadgets to the new remote and gave a demo of all the new functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install was quick and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works as described and i am very happy with it so far. It’s great to have the remote duplicate on your iPhone and iPad!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of a all in one remote makes controlling all my devices a breeze without having to worry about 4 different controllers.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Programed my Logitech Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed two trips by Geek Squad Technicians to complete the programming of the Logitech Harmony One Remote.Both technicians were very polite and tried their best to integrate all of the functions of my Home Entertainment system with my new LG OLED televisoin. The second technician was most knowledgeable and provided the exact set-up needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad agent was very knowledgeable and did a great job programming my remotes. I am very pleased with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Well done!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing the big screen TV they programmed my remote to my specifications... they did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, friendly service! The Geek called, arrived on time, and provided superb servicing of my Harmony remote.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Remote programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programmed my new TV to my remote and existing devices. Seamless.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    great remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit touchy, battery life could be longer, whole device could be longer in order to have longer volume controls.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It is so simple using one remote and I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely happy with the Geek Squad that installed it. The technician,was Kenneth and he really helped me.It's a wonderful product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very professional and good people to do the install thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Logitech Harmony very east to use..recomend set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech Harmony is the Best, very easy to use, however recommend service tech to set-up and show you how to make changes if necessary.

    I would recommend this to a friend