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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,599 reviews
  • Rated 5 out of 5 stars

    Geek Squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad program my Logitech remote so I would be able to control all my video.and audio equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    I need them.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my T.V. sound system,V.C.R. cable and remote control programming and it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, Personable, Got the Job done correctly and everything is working fine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was extremely knowledgeable, helpful, and a professional. My concerns were addressed and I am a happy camper!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth every penny!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Harmony remote for my husband, the tech was in and out 45 minutes and had everything prefect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. On time and very helpful.Everything went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GEEK SQUAD ADDITIONAL SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent programmed our remote, and everything works great now!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    universal remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Universal remote works great. Had a little trouble programing it but after it was programed love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad prgramed a unerversal remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job one click and everthing come on and goes off and all are linked to one conreilwer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote fixed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and fixed my problems! Nice young men as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service provided by Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs from Geek Squad recommended and set up the remote. They made it easy to operate all my equipment conveniently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great team. Fixed multiple programming issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, timely and had all the tools and parts to get the job done right the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal remote for easier uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote replaces 4 others! Much better for us! The Geek Squad fellow was very patient and kind showing us how it works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A problem occurred from the installation of a new TV. The new sound bar was placed so that the signal from the remote to the TV was blocked. After the installation we asked for another Geek person to resolve why our TV remote commands were not working. The second geek person figured it out in a short period of time. I give the Geek Squad five stars because they work on the problem until it's resolved. The Geek Squad at the Ahwatukee , A Z Best Buy store is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Installation of remote control by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is so worth there cost when you have multiple electronic devices that need to be linked . Brandon was extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The programming of my remote makes everything so m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way Geek Squad program my remote control it’s much easy for me with just one device to control everything

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    They knew all the in's and out's of the install pr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were not real fast, however, everything they did was right and the remote works as programed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Set up Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job programming our remote. The Harmony works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My single remote control is so easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Danny, also programmed my remote control for my electronic devices and made viewing all my stations a breeze!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Job Done Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad set up and mounted 3 TV's (55', 65" and 75") along with Sonos soundbars on two, and then provided detailed instructions on how to operate all the TV's and the Sonos system. Very professional, and done in a timely manner.

    I would recommend this to a friend