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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,599 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony Elite remote programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy Geek Squad did a very professional job on adding features to my Elite remote. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and got all of my remote programmed and functioning great! I'm very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires a bit of concentration but very doable. Just pay attention to what it is telling you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and funny. Knew what he was doing and was able to hook everything up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad person who came did a very good job.....explained it all to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    the tech was courteous and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech took time to explain what he was doing and how to best use the remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was able to program everything we use and go over the remote wrote leaving

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony Heos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came and programmed it correctly. It’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a job very well that was beyond my technical capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great...my remote setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was clean and courteous...and he set up the remote in no time...and now it's good to go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy now with the push of one button can turn on everything remotes destroyed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS GGGO SERVICE AND PRODUCTS AY BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS GOOD SERVICE AND PRODUCTS AY BEST BUY. THIS IS MY NUMBER 1 STORE WHEN I SHOP FOR ANY ELECTRONICS.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Harmony remote was reprogrammed to our new Samsung effortlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the Geek Squad they always help if we have any issues

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Response time is a bit slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to keep remote pointed at tv until everything goes through Response is slow. Otherwise it's awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Like this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this product for our entertainment room. Staff was helpful in helping pick out what was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service, but was a 2nd visit necessary?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not informed of the Harmony remote until our TV and sound bar and blue ray player were being installed. The sales people should have/could have informed us of this availability and saved us the additional installation fee. Over all, the experience in buying our home entertainment equipment was a bust. I love the products we selected, purchased, and had installed. However, my satisfaction with the way our purchases were handled is very, very, very low.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works. No issues with signal line of sight ect. Does it all . Handles multiple devices effortlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents, Chris & Law, did a phenomenal job. Everything was hooked up and explained perfectly. They are very knowledgeable, polite, professional, and neat...they cleaned up and even tidied up the wires with zip ties. We are extremely pleased. Everything works great. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable, helpful, a few minutes late, answered all questions. Remote does all it should.

    I would recommend this to a friend
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