Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,599 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what you want if you're looking to hide your equipment - a little tricky to set up, but it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents, Chris & Law, did a phenomenal job. Everything was hooked up and explained perfectly. They are very knowledgeable, polite, professional, and neat...they cleaned up and even tidied up the wires with zip ties. We are extremely pleased. Everything works great. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    it did the job well with no issues.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK TECH PROGRAMMED UNIVERSAL REMOTE AND EXPLAINED HOW TO USE IN NO TIME. VERY SATISFIED WITH PURCHASE.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    The Harmony Remote is not worth the cost!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 weeks of daily use, I must say that the Harmony Remote is hard to use, substantially slower to make changes, and required two trips out by Geek-Squad to completely program. It does control EVERYTHING, game console, blu-ray, receiver, Spectrum DVR and television. But the Spectrum remote does all but the game, and if much faster and easier to use!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and funny. Knew what he was doing and was able to hook everything up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    the tech was courteous and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech took time to explain what he was doing and how to best use the remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was able to program everything we use and go over the remote wrote leaving

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad person who came did a very good job.....explained it all to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony Elite remote programming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy Geek Squad did a very professional job on adding features to my Elite remote. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires a bit of concentration but very doable. Just pay attention to what it is telling you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and got all of my remote programmed and functioning great! I'm very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Harmony remote was reprogrammed to our new Samsung effortlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Programed my remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really new his stuff and went about his business..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy now with the push of one button can turn on everything remotes destroyed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joel went above and beyond to get my remote control set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the Geek Squad they always help if we have any issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best experience ever setting up all devices in our home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denon Teceiver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys got my Denon Receiver installed and functioning, surround sound and all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a job very well that was beyond my technical capacity.

    I would recommend this to a friend