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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend

Customers are saying

Customers admire the Harmony Remote Control Programming's ease of use, reliable remote control functionality, and professional installation and programming services. Positive feedback also highlights the knowledgeable and courteous technicians. While some users mentioned that battery life could be improved and scheduling appointments presented challenges, the overall experience was largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 3,598 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy now with the push of one button can turn on everything remotes destroyed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires a bit of concentration but very doable. Just pay attention to what it is telling you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the Geek Squad they always help if we have any issues

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional on my harmony pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, on my harmony pro installation. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and got all of my remote programmed and functioning great! I'm very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony Elite remote programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy Geek Squad did a very professional job on adding features to my Elite remote. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MMadsen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, very friendly and professional .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super People and Super Knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected everything and were very meticulous and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Program 4 devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Program 4 devices in just a few minutes. And now just 1 remote on table.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote programmed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent programmed remote. Efficient and well trained

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was friendly, knowledgeable, and efficient. They called to let me know they were on their way and arrived with smiles on their face. Asked for details about placement of TV on the wall and went to work mounting TV, programming rote, and answered all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great...my remote setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was clean and courteous...and he set up the remote in no time...and now it's good to go

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable, helpful, a few minutes late, answered all questions. Remote does all it should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a job very well that was beyond my technical capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Programming Remote Controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep did a great job eliminating 2 of 4 remotes and setting up the other 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS GGGO SERVICE AND PRODUCTS AY BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS GOOD SERVICE AND PRODUCTS AY BEST BUY. THIS IS MY NUMBER 1 STORE WHEN I SHOP FOR ANY ELECTRONICS.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Like this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this product for our entertainment room. Staff was helpful in helping pick out what was needed.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Response time is a bit slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to keep remote pointed at tv until everything goes through Response is slow. Otherwise it's awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote programming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this remote programmed by a geek squad agent eliminates all the guess work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works. No issues with signal line of sight ect. Does it all . Handles multiple devices effortlessly.

    I would recommend this to a friend