Customer Ratings & Reviews

Geek Squad did a great job. Very efficient and instructions clear and concise. Very pleased with results.

Joel went above and beyond to get my remote control set up

Really new his stuff and went about his business..

This is great, it gives us the signal throughout the whole home. Easy to set up and easy to use.

Best experience ever setting up all devices in our home!

Good remote when i get every thing working right. I am working with the geek squad at the present time.

The agents connected everything and were very meticulous and professional!

The service from Geeksquad team was exceptional! Special thanks to Patrick and Jeremy. They were great.

Terrific service. The technician identified other issues beyond just programming my remote.

Program 4 devices in just a few minutes. And now just 1 remote on table.

Geek Squad rep did a great job eliminating 2 of 4 remotes and setting up the other 2

Great service. Very professional and knowledgeable.

Having this remote programmed by a geek squad agent eliminates all the guess work.

Great job, on my harmony pro installation. Very professional.

Can’t really rate them…on July 8 I scheduled this service for July 28. On afternoon of July 27 got a text telling me it was time to schedule the service. I had to go online and find out that “due to unforeseen circumstances” my appointment the next day was cancelled and I had to re-schedule it. Their next available time that was 3 weeks later…I’m hoping they will actually come out and do the job I paid them to do six weeks earlier

The Geek Squad Team who came to myself did a fantastic job. I would have them back again, any time - they were well worth the price - which was very reasonable for all the work they did. They swapped out and reconnected my receiver, replaced a defective (behind the wall) HDMI cable, and reprogrammed the harmony remote - all perfectly and efficiently done and hooked up 2 new streaming devices and showed me how to use them. JOB WELL DONE, GUYS!!!!

The guys were on time, clean (wore booties), knowledgable, and setup the TV and Logitech remote just the way we wanted it done. They took the carton and packing materials from the new TV and even the old TV. They were polite and asked for our input and how they could help. They did the job in much less time than I could have and eliminated all the hassle. It was a great service. I have used them before and I will use them again.

I CAN NOW LISTEN TO THE RADIO OR CD PLAYER; PLAY A TAPE OR DVD INSTEAD OF JUST WATCHING TV FROM ONE GREAT REMOTE

Had to have BB technician out to install product. They were excellent and all is working great.

The geek squad member that did our installation was thorough, and very meticulous to detail. I wish I had them for the installation of my other systems. He did a great job explaining how to use our new harmony remotes and was patient and did not let us rush him through the explanations. Everything is so much more organized and it all works with one click. Also he did not try up-selling us on anything which is a pleasant and welcome surprise.