Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 3,599 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great...my remote setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was clean and courteous...and he set up the remote in no time...and now it's good to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS GGGO SERVICE AND PRODUCTS AY BEST BUY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS GOOD SERVICE AND PRODUCTS AY BEST BUY. THIS IS MY NUMBER 1 STORE WHEN I SHOP FOR ANY ELECTRONICS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Synchronize my Harmony remote.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent came back 3 times to synchronize my Harmony remote to my new Sony tv. He was finally able to get it to work.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Response time is a bit slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to keep remote pointed at tv until everything goes through Response is slow. Otherwise it's awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Like this product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this product for our entertainment room. Staff was helpful in helping pick out what was needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent technician.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable, helpful, a few minutes late, answered all questions. Remote does all it should.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super People and Super Knowledgeable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected everything and were very meticulous and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional on my harmony pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, on my harmony pro installation. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works. No issues with signal line of sight ect. Does it all . Handles multiple devices effortlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Program 4 devices

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Program 4 devices in just a few minutes. And now just 1 remote on table.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service, but was a 2nd visit necessary?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not informed of the Harmony remote until our TV and sound bar and blue ray player were being installed. The sales people should have/could have informed us of this availability and saved us the additional installation fee. Over all, the experience in buying our home entertainment equipment was a bust. I love the products we selected, purchased, and had installed. However, my satisfaction with the way our purchases were handled is very, very, very low.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job. Very efficient and instructions clear and concise. Very pleased with results.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Programming Remote Controls

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep did a great job eliminating 2 of 4 remotes and setting up the other 2

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great wifi signal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, it gives us the signal throughout the whole home. Easy to set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote programming.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this remote programmed by a geek squad agent eliminates all the guess work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thoughtful, careful, professional service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific service. The technician identified other issues beyond just programming my remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Have not got all the kinks worked out.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote when i get every thing working right. I am working with the geek squad at the present time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great easy to operate remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service from Geeksquad team was exceptional! Special thanks to Patrick and Jeremy. They were great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote programmed quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent programmed remote. Efficient and well trained

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HARMONY REMOTE PROGRAMMING

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 3 times for Geek Squad to finally get my Harmony remote programmed to work with my new Sony smart TV, Directv, and surround sound speakers. If they don't get it right, you go to the bottom of the list and have to wait another 2 weeks or so before they come back out.

    I would recommend this to a friend