Customer Ratings & Reviews
- SKU:
- 7983578
Customer reviews
Rating 4.5 out of 5 stars with 3598 reviews
(3,598 customer reviews)to a friend
Customers are saying
Customers admire the Harmony Remote Control Programming's ease of use, reliable remote control functionality, and professional installation and programming services. Positive feedback also highlights the knowledgeable and courteous technicians. While some users mentioned that battery life could be improved and scheduling appointments presented challenges, the overall experience was largely positive.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Thoughtful, careful, professional service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific service. The technician identified other issues beyond just programming my remote.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great wifi signal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great, it gives us the signal throughout the whole home. Easy to set up and easy to use.
This review is from Add-On Harmony Remote Control Programming
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad was extremely helpful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My agent went over and beyond to help me solve my issue! Very grateful!
I would recommend this to a friendRated 5 out of 5 stars
Good service, but was a 2nd visit necessary?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were not informed of the Harmony remote until our TV and sound bar and blue ray player were being installed. The sales people should have/could have informed us of this availability and saved us the additional installation fee. Over all, the experience in buying our home entertainment equipment was a bust. I love the products we selected, purchased, and had installed. However, my satisfaction with the way our purchases were handled is very, very, very low.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job. Very efficient and instructions clear and concise. Very pleased with results.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Have not got all the kinks worked out.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good remote when i get every thing working right. I am working with the geek squad at the present time.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
INSTALLED MY REMOTE QUICKLY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GEEK SQUAD DID THE EXCELLENT JOB WE EXPECTED THEM TO DO
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad programmed the remote quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent programmed the remote. Works wonderful.
I would recommend this to a friend Rated 5 out of 5 stars
Great easy to operate remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service from Geeksquad team was exceptional! Special thanks to Patrick and Jeremy. They were great.
I would recommend this to a friendRated 5 out of 5 stars
Service was great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and quick. We were very pleased with their service.
I would recommend this to a friendRated 5 out of 5 stars
Installation of new disc player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad technicians who came to my house did an excellent job setting up my new disc player.
This review is from Add-On Harmony Remote Control Programming
I would recommend this to a friendRated 5 out of 5 stars
Beyond Excellent Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Team was awesome amazing excellent resolving the issue! Great customer service and ensured we understood how to manage our remote. Kudos to Jason & Sean.
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad performs a great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were on time, clean (wore booties), knowledgable, and setup the TV and Logitech remote just the way we wanted it done. They took the carton and packing materials from the new TV and even the old TV. They were polite and asked for our input and how they could help. They did the job in much less time than I could have and eliminated all the hassle. It was a great service. I have used them before and I will use them again.
This review is from Add-On Harmony Remote Control Programming
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing product though very difficult to install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have BB technician out to install product. They were excellent and all is working great.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Team was Fantastic!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Team who came to myself did a fantastic job. I would have them back again, any time - they were well worth the price - which was very reasonable for all the work they did. They swapped out and reconnected my receiver, replaced a defective (behind the wall) HDMI cable, and reprogrammed the harmony remote - all perfectly and efficiently done and hooked up 2 new streaming devices and showed me how to use them. JOB WELL DONE, GUYS!!!!
This review is from Add-On Harmony Remote Control Programming
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
setup in no time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got the remote set up in no time and works as promised! Well worth the money!
This review is from Add-On Harmony Remote Control Programming
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad was really better than I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad member that did our installation was thorough, and very meticulous to detail. I wish I had them for the installation of my other systems. He did a great job explaining how to use our new harmony remotes and was patient and did not let us rush him through the explanations. Everything is so much more organized and it all works with one click. Also he did not try up-selling us on anything which is a pleasant and welcome surprise.
This review is from Add-On Harmony Remote Control Programming
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
RE PROGRAMED MY HARMONY REMOTE VERY WELL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I CAN NOW LISTEN TO THE RADIO OR CD PLAYER; PLAY A TAPE OR DVD INSTEAD OF JUST WATCHING TV FROM ONE GREAT REMOTE
I would recommend this to a friend - Pros mentioned:Remote control
Rated 5 out of 5 stars
Excellent remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My last one broke when I dropped it so I bought this updated one. Works great
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great remote. Easy to operate.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Tech was great to deal with. I love the remote. Does everything and is easy to operate.
I would recommend this to a friend
